Glenn Dale Email & Phone Number

London, Gb

London, Gb

Engineering responsibility for App, Chatbot, IVR and web services including tech and solution architecture.

Windsor, Connecticut, Us

• Build Ai research innovation team to rapidly prototype and deliver next generation Robotic Process Automation experiences.• Design & architectural oversight of scalable service oriented platform. • Proactively build technical & cultural bridges between multi-site development organisation.• Iteratively review, validate and ensure focus in placed on development of features with the greatest business value / customer impact.

Stafford, United Kingdom, Gb

Responsible for product trivector (Product Management, Engineering, Marketing) creating and delivering a cloud based SaaS programmatic adTech solution.• Hands on definition and prioritisation of product work & scope.• Engineering process definition & Agile team management• TDD & BDD combined with CI/CD pipeline management creating an efficient engineering production machine for the Ruby / JS stack• Infrastructure creation in AWS & Heroku via Terraform ensures efficient & consistent / repeatable setup with minimal engineering / DevOps burden

Redmond, Washington, Us

Senior Director of Mobile Phone ServicesResponsibility for the sunset and alignment of respective development organization for all consumer services life cycle sunset across entry level & legacy device platforms.Areas of Global Accountability Includes:Lifecycle Management: Create and execute against efficient and transparent services sunset plan across 43 global consumer services & their associated development + operations teams.Communications: Create consistent & cohesive consumer, 3rd party & internally facing communications plan(s) outlining sunset effort, associated actions & alternatives.Identify Partnership Opportunities: Pinpoint and coordinate potential service divestiture / partnering opportunities external to the company. Working with the business development team to define mutually beneficial business models whilst maintaining all relevant IPR.Geographically dispersed Development: Established common operative mode for development, reporting and delivery practice across 3 sites (US, Europe & China)

Espoo, Southern Finland, Fi

Director of Data & AnalyticsResponsibility for establishing & driving Big Data Asset and Analytics in the cloud as a discipline across NokiaAreas of Global Accountability Includes:Strategy: Analyse and translate changing market requirements and business needs from customers across a geographically dispersed company into actionable direction for product teams to deliver against.Market & Champion the vision: Drive the subsequent vision throughout the team & key stakeholders / contributors to align against the common view & goal. Manage the business: Ensure all direction & requirements are set against sound business value principles including relevant & efficient resourcing to ensure success, great customer experience, operational excellence, financial, and strategic goalsDrive the product: Proactively identify & resolve key issues; removing blockers in consumer experience, business operations, business & product developmentGeographically dispersed Development: Established common & transparent agile development and delivery practice across 2 sites (Boston & Bangalore)

Espoo, Southern Finland, Fi

Director of Identity Management ServicesResponsibility for establishing & driving an Identity Management strategy, consumer facing service and internal expansion of Consumer data through ID management knowledge for NokiaAreas of Global Accountability Includes:• Strategy: Define & drive Identity Management across all Nokia Business units• Market&Championthevision:DriveID management education & marketing throughout company to holistically improve consumer engagement efforts• Manage the business: Define & measure success against all customer experience, operational excellence, financial, and strategic goals• Drivetheproduct:proactivelyidentify& resolve key issues; removing blockers in consumer experience, business operations, business & product development• ScaledConsumerservice:Improve&grow24/7 development operations to support mission critical consumer facing account service and promote continuous delivery mechanisms• GeographicallydispersedDevelopment: Established common agile development and corresponding delivery practice across 3 sites (Boston, Helsinki & Bangalore)Notable Achievements – Q2 ‘09 - Q3 ‘12 Predictable: Created consistentdevelopment & delivery org with customer facing serviceGrew consumer service: Hundreds of millions of users (from < 1m) Improved Availability: 99.95% (from 99.5%)Additional: Leader of senior virtual team cross company change initiative focussed on Consumer Data & Analytics strategy, investments & education.

Espoo, Southern Finland, Fi

Day to day operational responsibility for the 1000+ person org creating Mobile Services.Specific areas: comms, change & program management across company, financial, business & strategy planning, sub contract management & performance.Achievements:• Designed&droveimplementationof1000+orgthroughNokia wide re-org including formal reporting structure,financial set up, change management & comms. • Ledorgwidecompetencygapassessmentandsubsequent improvement implementation plan.

Espoo, Southern Finland, Fi

Managed worldwide team of biz dev & product marketers for Nokia’s enterprise mobile software unit. Specific Areas: focused on collateral generation, channel ramp, external comms & analyst briefing.Achievements:Designed & drove channel ramp up, training & beta program roll out for Enterprise mobility solutions.Drove market research which led to introduction of new pricing strategy to the industry at the time.Led iterative creation of new marketing collateral.Performed Analyst, Keynote and other public speeches to drive awareness & evangelize Nokia solutions to the commercial effect of hundreds of millions of dollars in free advertising.

Espoo, Southern Finland, Fi

Responsibilities include:• Lead global product marketing team geographically dispersed throughout the globe.• Coordinating product management and marketing of Enterprise mobility solutions.• Interfacing with device groups to ensure products TPO inclusion.• Lead MRD production and funnel through development• Maintain competitive analysis• S&M commitment & Presentation support• Meeting customers at both Senior and Technical level to identify their requirements• Analyst, Keynote and other speeches around Nokia solutions

Espoo, Southern Finland, Fi

Responsibilities include:• Coordinating product management and marketing of Enterprise solutions Devices with UK T-Mobile operator, Carphone Warehouse and 3.• Variant responsibility for Enterprise Solutions devices within the operator.• Meeting Operators at both product manager level and technical level to identify theirrequirements and demonstrate how our technology can benefit their offering to the consumer / enterprise customer.Notable Achievements:• Successful integration into the T-Mobile UK sales team • Very good relationship with T-Mobile Product management team in short space of time.• Significant contribution to the Carphone Warehouse 9500 GTM offering

Espoo, Southern Finland, Fi

Responsibilities include:• Creating product enhancements.• Meeting clients at both high level and technical level to identify their businessrequirements and demonstrate how our technology can benefit their company.• Provide updates on products and capabilities to customers and partners.• Liaising with consulting partner companies where pre-sales consultancy is required.• Speaking at conferences and seminars on Nokia IP Security technologies.Notable Achievements:• Created Rapid Deployment Tool which is able to dramatically decrease the amount of time it took to configure the appliance.• CCSA certified.• NSA certified.

Espoo, Southern Finland, Fi

Responsibilities include:• Meeting clients at high level to identify their business requirements and demonstrate how our technology can benefit their company.• Designing and implementing concept applications to demonstrate the functionality and capability of wireless technology.• Managing application development and monitoring the timescales of these projects.• Liaising with consulting partner companies where pre-sales consultancy is required.• Speaking at conferences and seminars on Nokia wireless technologies.Notable Achievements:• Created and delivered Wireless Java development training course.• Created numerous Wireless applications and proof of concepts to a wide range of clients,some of which are in the process of being included in the Nokia range of products.

Gb

Responsibilities include:• Designing, implementing and maintaining new functionality for a variety of engine components within the Symbian operating system as used in today’s smart phones.• Project management of specific component enhancements, which meant liasing with subcontractors.• Liaising with partners of Symbian regarding developments within the engines of the Symbian OS.Notable Achievements:• Designing and implementing project functionality for a major Symbian OS component two months within the projected schedule.