Glen Roberts Email & Phone Number

Chicago, Illinois, United States

Chicago, Illinois, United States

De Pere, Wisconsin, United States

• In this leadership role, I am a resource on all procedures and a subject matter expert for our department
• Responsible for coaching a team of 10+ property and casualty Insurance Agents on sales strategies, ensuring our agents are meeting their sales goals, quality audits, and meeting all company metrics.
• Manage our book of business and ensure the accuracy of all sales and data
• Monitoring the sales center phone queue to ensure we have proper phone coverage for our clients.

Wisconsin, United States

Quoting insurance products with multiply industry-leading insurance carriers to best meet our client’s needs. Including Progressive, Midvale, Foremost, American Modern, Arrowhead, Hartford, RLI, and Chubb. Specializing in Auto, Home, Rental, Boat, RV's, Business, Flood, and Earthquake Insurance in 50 States. Averaging 60-80+ sales a month exceeding the.

De Pere, WI

As a claim adjuster, I was able to help people during a challenging time in their lives. I was responsible for taking recorded statements and investigating auto accidents to determine fault in all 50 states. I was also responsible for reviewing vehicle damage estimates, setting proper reserves, and sending out payments to clients, claimants, and repair.

Green Bay, Wisconsin Area

De Pere, WI

I was responsible for coaching insurance agents on selling Auto & Home insurance. I guided over 100+ sales agents through our 1000+ pages of guidelines in real-time, assuring quality and excellent customer service are experienced. I also took escalated supervisor phone calls and made business decisions to ensure customer satisfaction. I audited new agents'.

De Pere, WI

As a Sales Agent, I was licensed to sell insurance in 40+ states. I assisted new clients with quotes on their Auto, Home & Umbrella insurance needs. Advising of proper coverages to protect the client's homes & vehicles. Meeting and exceeding sales goals, driving revenue & cross-selling other products. I was named a member of the Million-dollar sales club.

De Pere, WI

As a Customer Service Advisor, I gained valuable insurance experience and knowledge of the Insurance industry. I was responsible for assisting existing clients with changes, questions, and concerns regarding their active Auto, Home, and Umbrella policies. Meeting and exceeding customer satisfaction goals and driving more business by cross-selling other.

Green Bay, Wisconsin Area

Serving the untied states Army as infantryman. 1 tour in Iraq.

Assiting clients with benefits for there health insurance plans, and reviewing health insurance claims.

Business Analyst

Current student

General Studies