Gregory Ward Email & Phone Number

Herndon, Virginia, United States

Waterloo, Ontario

Waterloo, Ontario

• Conduct product marketing and planning activities including:
• Strategic planning, including market and competitive analysis
• Identify key market problems and define innovative solutions
• Balance market opportunities with sales, customer support, and technical needs to define and deliver high quality, high value product releases
• Develop, drive, and coordinate complex cross-functional product requirements in a fast-paced environment
• Bridge the gap between strategy and… Show more Conduct product marketing and planning activities including:

• Developed fault tolerant, secure, and scalable distributed systems for exchanging healthcare information using Java, Ruby on Rails, Docker, Kubernetes, Elasticsearch, and Cassandra.
• Worked on development of major features for both UI and backend development, including a suite of tools to monitor application and hardware performance, a medical image prior study engine, and many other standards.
• Researched and designed efficient algorithms and software… Show more
• Researched and designed efficient algorithms and software architecture to solve interoperability problems in the healthcare industry. Show less

• Tutored first year students in C/C++ and Digital Engineering Fundamentals
• Working with students to develop a learning success plan to help them achieve their education goals

• Repair and replace malfunctioning computer and projector equipment
• Install new projector setups in classrooms, running cables from lectern controller to projector and PC
• Solved hardware related issues for staff and students

Beertown Waterloo/Cambridge

• In charge of guest feedback to ensuring a 100% satisfaction rate and establishing a strong customer base in the community
• Employed and managed a group of 50 service and support staff; maintaining service standards amongst dining room staff with on-the-fly coaching to ensure an efficient flow to all front-end operations of the restaurant.
• Developed and delivered training materials for new staff and built workshops to maintain high level… Show more
• Developed and delivered training materials for new staff and built workshops to maintain high level of product knowledge and steps of service Show less

• Established relationships with local professionals and their clientele to form lasting referral partnerships that resulted in 60% of my incoming business
• Engaged in daily activities of customer relationship management utilizing CRM tracking tools, and different social media to maintain lasting relationships, create new clients and ultimately develop referral sources
• Reviewed and analyzed credit files to ascertain appropriate issue of credit to clients, meeting of internal… Show more
• Reviewed and analyzed credit files to ascertain appropriate issue of credit to clients, meeting of internal and external regulatory compliance, minimizing overall risk to clients as well as the business Show less

Waterloo, ON

• Actively involved in the local Waterloo main branch business development team with local mortgage brokers to solicit referrals, increasing incoming business on average 25% year over year
• Built a working knowledge of credit requirements and provincial regulations involved in personal and commercial lending beyond the basic knowledge of internal bank processes in order to better serve clients
• Recognized as second in sales achievement for Southern Ontario region with 150% of goal… Show more
• Recognized as second in sales achievement for Southern Ontario region with 150% of goal reached within first fiscal year of employment, as a result of customer focused activities to ensure satisfaction and repeat.

• Developed relationships with local mortgage professionals and their clientel to form lastingbusiness partnerships.
• Key Accomplishments:
• Recognition of top sales achievement in Ontario region.
• Negotiated official referral agreements between brokerage firms and local Scotiabank mainbranches.
• Analyzed credit files to review and ascertain appropriate issue of credit to clients.

Associate'S Degree, Software Engineering Technology, Present Gpa 3.92

Activities and Societies: Member of College IEEE Branch Working with a large variety of computer languages and environments, I will.

Financial Planning, Business Administration - Financial Planning

Activities and Societies: President of the Financial Planning Student Association for 2008-2009

High School Diploma

Victoria, BC