Jacob Goble Email & Phone Number

Argyle, TX, US

Fort Worth, Texas, United States

Wheaton, Illinois, United States

Created social media posts.Created minute long audio clips for radio broadcast.Coordinated media and blog campaigns with graphic designer and marketing staff.Created and executed social media campaigns and reported on tracking to make data-driven recommendations.

Wrote, edited, and built 198 web page procedures totaling over a million words and read over 300,000 times by thousands of internal employees.Edited, archived, and proofread 977 documents in Word and PDF format.Create procedures from interviews with SMEs, recordings, and meetings.Edited hundreds of pages for procedure advisors to ensure clarity, correct.

United States

Created a style guide used by 11 procedure advisors and four communication writers.Taught procedure advisors basic HTML and web page troubleshooting techniques.Built and documented procedure writing and page-building processes that facilitate productive teamwork and best practices.Managed dozens of standardization projects simultaneously.Initiated software.

Phoenix, Arizona Area

Served as the HTML page-building subject matter expert and liaison with multiple control partners on seven standardization projects to ensure documents, projects, processes, and initiatives comply with regulatory requirements and internal policy.Researched applicable laws and regulations for handling cash and led a project to overhaul the bank's current.

Greater Chicago Area

Designed and wrote the copy for a product registration guide that led to hundreds of product registrations and customer information capture.Designed, filmed, and narrated troubleshooting videos for a white-label customer that reduced calls for technical support by 15%.Edited dozens of single-source documents in PDF format to ensure brand consistency for.

Franklin, TN

Produced and edited blog posts with over 500,000 unique page views and podcast episodes with millions of downloads.Optimized blog and podcast posts considering SEO and Google Analytics.Wrote, edited, and distributed email campaigns that sold over $700,000 in blogging course sales.Coordinated social media and blog campaigns and efforts with graphic designer.

Phoenix, AZ

Completed customer transactions while identifying other areas of financial need and cross-sold with appropriate departments.Onboarded new customers and introduced them to an array of suitable products and services.Researched, developed, and presented training material to educate teammates about military structure and history and lending best.

Prescott, AZ

Completed customer account transactions while identifying other areas of need and matched them to relevant financial products.Completed special customer requests in person and over the phone, following company best practices.Maintained and reconciled a cash drawer and controlled items like cashier's checks and unique stamps.Maintained and reconciled a cash.

Various Locations In Los Angeles County

As Public Information Officer:Designed, wrote, and edited department fact sheets, reports, and other media material for the public and media members.Documented crime scenes and interviews with photographs and videos.Gave on-camera, over-the-phone, and in-writing interviews with news media outlets.As Supervising Line Deputy:Directly supervised 16 line.

Palmdale, CA

Camp Pendleton, CA

Scheduled, tracked, and maintained training records for over 100 Marines in an infantry company.Identified performance deficiencies and built and monitored remediation programs to bring Marine performance back up to expected standard.Selected top-performing Marines to represent our unit and branch of service at special training schools.

Bachelor Of Arts (B.A.), Organizational Management

Organizational Management

Graduate Coursewok, Marketing