Govind Kumar Email & Phone Number

Bihar, India

• Review of Overall achievement with Management/ Reconciliation of Disbursement and Collection and submission of MIS daily before cut-off.
• Expenses monitoring and management are required to keep the expenses.
• Ensure proper customer service at the branches and customer.grievances are addressed promptly
• Operational challenges to be addressed on priority for quick resolution Maintaining relationships with local communities to enhance the institution's reputation and customer base.
• Business Target planning and Achievement.
• Collection efficiency to be greater than 99.50%. Ensuring weekly review of Business and portfolio quality with respective team.

Samastipur, Bihar, India

• Geography and Branch survey & selection.
• Collection efficiency should be > 99.5%
• Min two visits to each branch every month and two centre visits to every branch.
• LUC to be verified 10% by visiting customers and ensure 100% is done in respective branches within 7 to 30 days from the date of disbursement
• Delinquency Monitoring – visit to All customers who are in 60 and above DPD bucket, and 20% in 0 to 30 DPD bucket.
• Training of newly on-boarded ROs/CSEs &BM's before start of business sourcing.

Patna, Bihar, India

• Business Target planning and Achievement.
• Collection efficiency to be greater than 99.50%. Ensuring weekly review of Business and portfolio quality with respective team.
• Ensure collections meetings are completed by 1 p.m. daily and cash is deposited on the same day.
• Ensuring process adherence and timely audit compliance. (Within seven days).
• Morning Huddle covering Collections & Sourcing Disbursement daily.
• Need to be part of Group Formation & CGT visits – 02 in a week.

Muzaffarpur, Bihar, India

• Contributing to the business growth of the Branch / Bank by providing cross sale services to existing clients and walk-in clients with enhanced efficiency.
• Ensuring proper compliance to policies and procedure of Bank, including in context of all regulatory and statutory requirements.
• Providing Financial Planning & Investment Advice (CASA, FD,RD, INSURANCE )

Master'S Degree, Master In Business Administration

Bachelor Of Business Administration - Bba, Business, Management, Marketing, And Related Support Services

Intermediate Of Commerce, Business/Commerce, General

Secondary School Certificate, High School/Secondary Certificate Programs