Glenn Miller Email & Phone Number

Santa Clara, California, US

• Conducted research with customers, field, and industry analyst interviews to identify specific top pain points and prioritize Hitachi storage product development efforts.
• Served dual roles defining high-level architecture as well as detailed customer experience requirements for a cloud-native, unified, multi-protocol storage self-service portal that was incubated and implemented with.
• Promoted and drove an API-first software development process optimized for Infrastructure-as-Code (IaC) deployment models and accelerated development

Santa Clara, California, US

• Datera was a start-up with 52-80 employees that built a Software Defined Storage (SDS) platform. Responsible for driving all software requirements, roadmaps and implementation with major emphasis on improving Data.
• Drove requirements for Copy2Cloud which enabled us to capture large service providers that needed remote backup capabilities.
• Gathered enhancement requests for a SaaS based solution built on OpenStack and Kubernetes that provides near real-time insights into customer data for trend analysis, capacity planning and troubleshooting.
• Extended vCenter plug-in capabilities and added health check functionality that significantly improved success rate of POCs and production deployments.
• Developed and implemented lightweight tools and processes that improved product quality and reduced engineering rework.

San Jose, California, US

• Performed the financial analysis (COGS, pricing, margins, forecast) and business case for the acquisition of a cloud-based backup appliance from Riverbed – later rebranded NetApp AltaVault and re-purposed as a SaaS.
• Synthesized, prioritized and drove requirements across distributed engineering teams to develop, integrate and release a NetApp branded hybrid-cloud backup solution that reduced backup times by >100x
• Strengthened data protection product portfolio by implementing third party resells of software industry leaders, driving technical integration, working closely with finance, B2B operations, alliance partners and sales.

San Jose, California, US

• Leveraged >$200M annual revenue with industry’s most comprehensive snapshot and array replication based data protection solution, SnapProtect, using a software OEM model for fast TTM
• Developed business case and detailed feature requirements for Symantec NetBackup Replication Director integration with NetApp snapshot technologies and provided unique differentiation for NetApp with the industry.
• Managed product requirements, roadmaps, business metrics, prioritized solution use cases and identified critical whole product gaps for array-based replication product

Houston, Texas, US

• Led a virtual technical team that developed database and application shared-services (aka private cloud) solution architectures that combined virtualization, clustering, deployment, autonomous operations and life-cycle.
• Managed requirements and roadmaps for Unix system management tools including software deployment, configuration, monitoring, reporting, upgrades and maintenance.
• Standardized Unix software product offering around three Operating Environment editions that simplified ordering, drastically improved customer satisfaction and increased overall revenue by >$40M annually and is still.
• Developed and launched new licensing model to exploit pay-per-use software consumption for virtualized environments on Superdome servers (Patent Granted)

Houston, Texas, US

• Led a cross-functional team of people from R&D, marketing, manufacturing and support in implementing a program that greatly simplified the HP-UX software order fulfillment process by reducing the number of product line.
• Proposed, planned and implemented the first simultaneous worldwide localized Unix OS release that enabled faster hardware ramp-up in global markets
• Managed localized HP-UX product in Japan, directly supporting the field teams in Japanese language

Bachelor Of Science, Engineering

Japanese Language Program