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Gerardo Ponce Email & Phone Number
Information Technology Specialist
at
Carbon Systems
1 work email found
@aon.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Information Technology Specialist
Location
Mexico, Mexico, Mexico
Company size
Who is Gerardo Ponce? Overview
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Quick answer
Gerardo Ponce is listed as Information Technology Specialist at Carbon Systems, a company with 14 employees, based in Mexico, Mexico, Mexico. AeroLeads shows a work email signal at aon.com and a matched LinkedIn profile for Gerardo Ponce.
Gerardo Ponce previously worked as GTS Coordinator at Avery Dennison Smartrac and IT Regional Service Manager (Interim) at Hcl Technologies. Gerardo Ponce holds Itc - Ingeniero En Tecnologias Computacionales, Computer Science from Tecnológico De Monterrey - Campus Cuernavaca.
Company email context
Email format at Carbon Systems
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{first}.{last}@aon.com
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AeroLeads found 1 current-domain work email signal for Gerardo Ponce. Compare company email patterns before reaching out.
Profile bio
About Gerardo Ponce
Gerardo Ponce is a Information Technology Specialist at Carbon Systems. He possess expertise in account management, risk management. He is proficient in English.
Listed skills include Account Management and Risk Management.
Current workplace
Gerardo Ponce's current company
Company context helps verify the profile and gives searchers a useful next step.
Carbon Systems
9 roles
Gerardo Ponce work experience
A career timeline built from the work history available for this profile.
Gts Coordinator
Part of the Global GTS team, providing Level 2 and infrastructure support to the sites in Juarez and Monterrey.- Plan IT strategies to make production more efficient.- Provide Level 2 service coverage 24/7.- Help Global teams in implementing IT changes.- Maintaining global SLAs for the ticket system (Service Now).- Maintaining and upgrade plant IT.
Aug 2022 - Nov 2023
It Regional Service Manager (Interim)
IT Service Delivery Manager for the Americas Region. Track Lead for service operations at +60 sites in US, Mexico, Honduras and Brazil. Managing a dedicated IT team of over 30 employees, directs and contract hires. My responsibilities were the following:- Work to ensure SLA are met.- Keep direct and contract hires trained to client's standards.- Manage.
Sep 2021 - Aug 2022
Information Technology Specialist
IT Lead managing field service operator teams for Aptiv sites in Mexico and Brazil.-Delivering high resolve SLA percentages in tickets to client.-Make adjustments in process to ensure their efficiency.-Manage partners and their resources in dedicated and dispatch sites.-Act as guidance and SME to resolve highly risk cases.
Mar 2020 - Sep 2021
It Business Analyst
- Provide critical application support- Resolve IT tickets- Provide solutions for IT related projects- Support off office hours for critical situations
Jan 2019 - Dec 2019
It Support Engineer L2
Xerox Project - Used past Experience working with Xerox to help JnJ's 3 Juarez sites to migrate printer providers.- Upgrade campus printers from Canon to Xerox.- Procurement of requirements for each department.- Configure new printers.- Training personnel on new hardware.Windows 10 Project - Helped on a refresh project that was long overdue.- Provide.
Jun 2018 - Dec 2018
Supervisor
Xerox LCSC Parts Department Supervisor.- Training new personnel.- Weekly feedback regarding new and/or updated processes.- Monthly performance 1v1 reviews.- Review and upgrade support process
Apr 2014 - Dec 2016
Individual Business Executive
Adding to the responsibilities of the Help Desk position.- Process new clients (individuals).- Manage claims and maintain existing clients (individuals).- Processing claims and follow through until an exit survey.
Dec 2012 - May 2013
Help Desk/ Account Executive
Support Level 2 Entry Job- Maintain Software & Hardware for co-workers.- Help co-workers to create, edit and maintain databases of big clients.- Back up and maintain main active directory server.- Promote campaigns for good computer practices.
Jun 2011 - Dec 2012
Team & coworkers
Colleagues at Carbon Systems
Other employees you can reach at carbonsys.com. View company contacts for 14 employees →
GV
Gerardo Vizcaíno
Colleague at Carbon SystemsBahía De Banderas, Nayarit, Mexico, Mexico
View →
MP
Michael P.
Colleague at Carbon SystemsSan Francisco Bay Area, United States
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DT
Daniel Timms
Colleague at Carbon SystemsNashville, Tennessee, United States, United States
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JL
Joshua Lee
Colleague at Carbon SystemsSan Anselmo, California, United States, United States
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DC
Diana Cook Peloza
Colleague at Carbon SystemsIrvine, California, United States, United States
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SB
Shelby Brown
Colleague at Carbon SystemsEvansville, Indiana, United States, United States
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JR
John Rosebaugh
Colleague at Carbon SystemsSan Francisco Bay Area, United States
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SW
Stephen W. Hinch
Colleague at Carbon SystemsSan Francisco Bay Area, United States
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DC
David Cook
Colleague at Carbon SystemsSanta Rosa, California, United States, United States
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CL
Chy Lim
Colleague at Carbon SystemsSanta Rosa, California, United States, United States
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Gerardo Vizcaíno
Colleague at Carbon SystemsBahía De Banderas, Nayarit, Mexico, Mexico
View →
MP
Michael P.
Colleague at Carbon SystemsSan Francisco Bay Area, United States
View →
DT
Daniel Timms
Colleague at Carbon SystemsNashville, Tennessee, United States, United States
View →
JL
Joshua Lee
Colleague at Carbon SystemsSan Anselmo, California, United States, United States
View →
DC
Diana Cook Peloza
Colleague at Carbon SystemsIrvine, California, United States, United States
View →
SB
Shelby Brown
Colleague at Carbon SystemsEvansville, Indiana, United States, United States
View →
JR
John Rosebaugh
Colleague at Carbon SystemsSan Francisco Bay Area, United States
View →
SW
Stephen W. Hinch
Colleague at Carbon SystemsSan Francisco Bay Area, United States
View →
DC
David Cook
Colleague at Carbon SystemsSanta Rosa, California, United States, United States
View →
CL
Chy Lim
Colleague at Carbon SystemsSanta Rosa, California, United States, United States
View →
2 education records
Gerardo Ponce education
Itc - Ingeniero En Tecnologias Computacionales, Computer Science
Tecnológico De Monterrey - Campus Cuernavaca
Itc - Ingeniero En Tecnologias Computacionales, Computer Science
Tecnológico De Monterrey - Campus Cd Juarez
FAQ
Frequently asked questions about Gerardo Ponce
Quick answers generated from the profile data available on this page.
What company does Gerardo Ponce work for?
Gerardo Ponce works for Carbon Systems.
What is Gerardo Ponce's role at Carbon Systems?
Gerardo Ponce is listed as Information Technology Specialist at Carbon Systems.
What is Gerardo Ponce's email address?
AeroLeads has found 1 work email signal at @aon.com for Gerardo Ponce at Carbon Systems.
Where is Gerardo Ponce based?
Gerardo Ponce is based in Mexico, Mexico, Mexico while working with Carbon Systems.
What companies has Gerardo Ponce worked for?
Gerardo Ponce has worked for Carbon Systems, Avery Dennison Smartrac, Hcl Technologies, Johnson & Johnson, and Xerox.
Who are Gerardo Ponce's colleagues at Carbon Systems?
Gerardo Ponce's colleagues at Carbon Systems include Gerardo Vizcaíno, Michael P., Daniel Timms, Joshua Lee, and Diana Cook Peloza.
How can I contact Gerardo Ponce?
You can use AeroLeads to view verified contact signals for Gerardo Ponce at Carbon Systems, including work email, phone, and LinkedIn data when available.
What schools did Gerardo Ponce attend?
Gerardo Ponce holds Itc - Ingeniero En Tecnologias Computacionales, Computer Science from Tecnológico De Monterrey - Campus Cuernavaca.
What skills is Gerardo Ponce known for?
Gerardo Ponce is listed with skills including Account Management and Risk Management.
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