Greg Pressley Email & Phone Number

The responsibilities of my current position include oversight of the Market Claim Offices, within the regional 8 state territory, to ensure compliance to company policy and procedures, while providing extraordinary service to the individual policy holders. Involvement included analyzing quality of inside and outside adjusters and directing or assisting local managers in the improvement of the individual employee and vendor quality. * The Southern Region is known as one of the top regions in the country yearly in quality control and meeting of goals established by our Home Office.

Oversee the daily compliance of the local field and inside operations. Discuss analysis and observations with managers including coaching on issues to improve operations.* Honored with Best of the Best award the last two years in that position* Interviewed and evaluated personnel* Made presentations to management* Conducted weekly staff meetings* Conducted all phases of office procedures, organizing, and coordinating projects for maximum efficiency* Policy interpretation for consistency