Grace Wright Email & Phone Number

City Of London, England, United Kingdom

Bristol, England, United Kingdom

- Personalised Care: Utilised my expertise in healthcare protocols and techniques to deliver tailored support to clients, assisting with daily tasks such as personal hygiene and mobility assistance, while promoting independence and dignity.- Interpersonal Excellence: Demonstrated exceptional interpersonal skills in every interaction, actively listening to clients' needs and concerns, showing empathy and understanding, and building rapport and trust to foster a positive and supportive environment conducive to their well-being.- Collaborative Approach: Employed strong teamwork skills to work closely with healthcare professionals, family members, and other stakeholders, ensuring coordinated care and holistic support for clients. This involved effective communication, collaboration, and problem-solving to address clients' evolving needs and preferences.- Impactful Results: Drove positive outcomes through attentive care and personalized interventions, leveraging my ability to adapt and remain flexible in challenging situations. By applying problem-solving skills and creative thinking, I improved clients' well-being and quality of life, leaving a lasting impact on their lives and the community.

Bristol, England, United Kingdom

- Sales Growth: Leveraged my expertise in mixology and menu knowledge to implement effective upselling techniques and recommendations, resulting in a significant increase in beverage and food sales. Through suggestive selling and product knowledge, I consistently exceeded sales targets and contributed to the overall success of the establishment.- Welcoming Environment: Utilised my exceptional interpersonal skills to create a warm and inviting atmosphere for guests, greeting them with a friendly demeanor and providing attentive service to enhance their dining or drinking experience. By engaging with guests in a genuine and personable manner, I fostered a sense of hospitality that kept them coming back.- Issue Resolution: Demonstrated strong problem-solving skills by proactively addressing customer concerns and resolving issues with professionalism and tact. Whether it was handling complaints, accommodating special requests, or managing challenging situations, I ensured guest satisfaction and loyalty through effective communication and conflict resolution.

Bristol, England, United Kingdom

- Sales Growth: Implemented innovative strategies to increase beverage and food sales, leveraging my knowledge of product offerings and customer preferences to drive revenue and profitability. By analysing sales data and identifying opportunities for upselling, I contributed to a notable boost in revenue and the overall success of the establishment.- Teamwork Rapport: Fostered a positive and collaborative work environment by effectively communicating with team members, promoting teamwork, and inspiring camaraderie among staff. Through active listening, constructive feedback, and mutual support, I helped create a cohesive team atmosphere that enhanced productivity and morale.- Customer Safety: Demonstrated a commitment to maintaining a safe and secure environment for patrons by adhering to alcohol service regulations, monitoring customer behavior, and taking proactive measures to prevent incidents. By staying vigilant and enforcing safety protocols, I ensured the well-being of customers and minimised risk.

Coventry, England, United Kingdom

- Sales Growth: Implemented effective sales strategies and product knowledge to drive revenue growth, leveraging my understanding of customer preferences and purchasing behavior to exceed sales targets consistently. By analysing sales data and recommending complementary products, I contributed to the overall success of the business and helped increase customer loyalty.- Meticulous Transaction Handling: Expertly managed POS system transactions, including credit, debit, cash, returns, and refunds, ensuring accuracy and efficiency in cash flow operations. Through meticulous attention to detail and adherence to company policies and procedures, I maintained integrity in financial transactions and minimised errors.- Customer Satisfaction: Anticipated customer needs and provided high-quality service while upholding company standards and values, resulting in enhanced customer satisfaction and loyalty. By actively listening to customers, addressing their inquiries and concerns promptly, and offering personalised recommendations, I created positive shopping experiences that fostered customer trust and loyalty.

Coventry, England, United Kingdom

- Community Outreach: Leveraged my communication and networking skills to play a pivotal role in a community outreach program aimed at recruiting individuals from underprivileged backgrounds to pursue higher education. Through targeted outreach efforts and effective communication, I effectively conveyed the benefits and opportunities available to them, inspiring them to pursue their academic aspirations.- Team Collaboration: Worked collaboratively with fellow ambassadors and team members to organize outreach events, engage with individuals, and promote the mission of ThinkHigher. By fostering a supportive and inclusive environment for all participants, I helped create a sense of belonging and empowerment that encouraged individuals to pursue higher education despite challenges.- Advocacy and Representation: Acted as a representative of ThinkHigher in various settings, including meetings, presentations, and community events, advocating for the importance of higher education and inspiring others to pursue their academic aspirations. By sharing personal stories and experiences, I connected with individuals on a deeper level and motivated them to overcome barriers and pursue their educational goals.- Impactful Results: Contributed to a significant increase in the number of individuals from disadvantaged backgrounds enrolling in higher education programs, positively impacting their lives and communities. Through my dedication and advocacy efforts, I helped break down barriers to education and empower individuals to realise their full potential.

Data Engineering

Bachelor Of Arts - Ba, Anthropology