Grace Boboye
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Grace Boboye Email & Phone Number

Top 100 CS Strategist | Scaling Customer Success | Renewal & Expansion Power House | Interested in building and retaining loyal customers at Blackthorn.io
Location: United Kingdom, United Kingdom, United Kingdom 15 work roles 3 schools
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Role
Top 100 CS Strategist | Scaling Customer Success | Renewal & Expansion Power House | Interested in building and retaining loyal customers
Location
United Kingdom, United Kingdom, United Kingdom
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Who is Grace Boboye? Overview

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Quick answer

Grace Boboye is listed as Top 100 CS Strategist | Scaling Customer Success | Renewal & Expansion Power House | Interested in building and retaining loyal customers at Blackthorn.io, a company with 30 employees, based in United Kingdom, United Kingdom, United Kingdom. AeroLeads shows a matched LinkedIn profile for Grace Boboye.

Grace Boboye previously worked as Snr. Customer Success Manager at Blackthorn.Io and Co-lead Birmingham Customer Success Cafe at Customer Success Network. Grace Boboye holds Bachelor Of Science - Bs, Economics from University Of Ilorin.

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Email format at Blackthorn.io

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Blackthorn.io

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Profile bio

About Grace Boboye

Grace Boboye is a certified customer success professional with extensive knowledge of onboarding, customer acquisition, product adoption and renewal while ensuring that customers have the best experience in their journey. An achievement-oriented individual vast in Software as a Service(SaaS), Upselling and Cross-selling, Customer Advocacy, Gross/Net retention and Churn Reduction. She is the co-coordinator of the Customer Success Network in Nigeria currently creating awareness on how to scale and build a team of professionals who are directed at providing the best retention strategies with increased Annual Recurring Revenue and Gross retention. Her passion to progress in her career as a customer success manager has led her to successfully onboard and engage over 12000+ customers while consistently working to optimize the use of technology in achieving up to 90% retention. Currently exceeding department KPI's with 35% every month, her zero tolerance for churn has led her to adopt the use of predictive health report to monitor customers' health and effectively engage at-risk customers who are prone to churn. Grace is passionate about growth, learning, development and always ready to develop measures to constantly provide the best customer experience, increase Company's growth rate, and improve product adoption.

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Grace Boboye's current company

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Blackthorn.io
Blackthorn.Io
Top 100 CS Strategist | Scaling Customer Success | Renewal & Expansion Power House | Interested in building and retaining loyal customers
tysons corner, virginia, united states
Website
Employees
30
AeroLeads page
15 roles

Grace Boboye work experience

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Snr. Customer Success Manager

Current

United States

May 2022 - Present

Co-Lead Birmingham Customer Success Cafe

Current

Birmingham, England, United Kingdom

Aug 2024 - Present

Team Lead, Enterprise Customer Success Emea

United States

Jan 2022 - May 2022

Enterprise Customer Success Global Specialist

United States

Mar 2021 - Dec 2021

Customer Success Lead

Lagos, Nigeria

Dec 2020 - Feb 2021

Client Service Executive

Lekki Lagos

Feb 2020 - Dec 2020

Admin Manager

Innovative Brain And Business Development Services (Ibbds)

Osun State, Nigeria

Designed and reviewed operating procedures of the organization which increased work efficiency by 70%Created a clent-based platform which increased clients' turnout by about 50% thus expanding organization's reach.Maintained sound ethical business practice among staffs and ensured that professionalism became an habit in staff dealings with clients (This.

Sep 2017 - Mar 2018

Programme Officer

Society For Life Changers And Good Parental Care

Osun State

Strengthened the technical capacity of the Organization which enhaced the provison of quality services to over 1500 Orphans and Vulnerable Children in target communities.(This was done through training of Programme staffs on OVC selection and Monitoring). Created measures which increased access of OVC to comprehensive services including education.

Jun 2016 - Aug 2017

Youth Programme Officer

Hope For Famoly Development Initiative

Osun State

Coordinated all youth related programmes while ensuring that youths becomes responsible individuals in the society through periodical organization of innovative and life building mentoring service.Care for Orphans and Vulnerable Children, Single Parent Families, People Living with HIV/AIDS, and other vulnerable groups in the society.

Jan 2011 - Mar 2015
Team & coworkers

Colleagues at Blackthorn.io

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3 education records

Grace Boboye education

National Diploma, Accounting

Federal Polytechnic Ede

West Africa Secondary School Certificate (Wassce)

Baptist Girls High School, Osogbo, Osun State, Nigeria
FAQ

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What company does Grace Boboye work for?

Grace Boboye works for Blackthorn.io.

What is Grace Boboye's role at Blackthorn.io?

Grace Boboye is listed as Top 100 CS Strategist | Scaling Customer Success | Renewal & Expansion Power House | Interested in building and retaining loyal customers at Blackthorn.io.

Where is Grace Boboye based?

Grace Boboye is based in United Kingdom, United Kingdom, United Kingdom while working with Blackthorn.io.

What companies has Grace Boboye worked for?

Grace Boboye has worked for Blackthorn.Io, Customer Success Network, Customer Success Africa, Inevent, and Crowdyvest.

Who are Grace Boboye's colleagues at Blackthorn.io?

Grace Boboye's colleagues at Blackthorn.io include Damon Menapace, Emily Julian Powers, Fabeha Malik, Accounting Blackthorn, and Alejandro Spinelli.

How can I contact Grace Boboye?

You can use AeroLeads to view verified contact signals for Grace Boboye at Blackthorn.io, including work email, phone, and LinkedIn data when available.

What schools did Grace Boboye attend?

Grace Boboye holds Bachelor Of Science - Bs, Economics from University Of Ilorin.

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