Grace Boboye Email & Phone Number
Who is Grace Boboye? Overview
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Grace Boboye is listed as Top 100 CS Strategist | Scaling Customer Success | Renewal & Expansion Power House | Interested in building and retaining loyal customers at Blackthorn.io, a company with 30 employees, based in United Kingdom, United Kingdom, United Kingdom. AeroLeads shows a matched LinkedIn profile for Grace Boboye.
Grace Boboye previously worked as Snr. Customer Success Manager at Blackthorn.Io and Co-lead Birmingham Customer Success Cafe at Customer Success Network. Grace Boboye holds Bachelor Of Science - Bs, Economics from University Of Ilorin.
Email format at Blackthorn.io
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About Grace Boboye
Grace Boboye is a certified customer success professional with extensive knowledge of onboarding, customer acquisition, product adoption and renewal while ensuring that customers have the best experience in their journey. An achievement-oriented individual vast in Software as a Service(SaaS), Upselling and Cross-selling, Customer Advocacy, Gross/Net retention and Churn Reduction. She is the co-coordinator of the Customer Success Network in Nigeria currently creating awareness on how to scale and build a team of professionals who are directed at providing the best retention strategies with increased Annual Recurring Revenue and Gross retention. Her passion to progress in her career as a customer success manager has led her to successfully onboard and engage over 12000+ customers while consistently working to optimize the use of technology in achieving up to 90% retention. Currently exceeding department KPI's with 35% every month, her zero tolerance for churn has led her to adopt the use of predictive health report to monitor customers' health and effectively engage at-risk customers who are prone to churn. Grace is passionate about growth, learning, development and always ready to develop measures to constantly provide the best customer experience, increase Company's growth rate, and improve product adoption.
Grace Boboye's current company
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Grace Boboye work experience
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Co-Lead Birmingham Customer Success Cafe
Current
Head Of Operations And Mentorship
Current
Community Co-Founder
Current
Team Lead, Enterprise Customer Success Emea
Enterprise Customer Success Global Specialist
Customer Success Lead
Client Service Executive
Relationship Officer
Customer Service Officer
Interface Officer
Educational Administrator
Admin Manager
Designed and reviewed operating procedures of the organization which increased work efficiency by 70%Created a clent-based platform which increased clients' turnout by about 50% thus expanding organization's reach.Maintained sound ethical business practice among staffs and ensured that professionalism became an habit in staff dealings with clients (This.
Programme Officer
Strengthened the technical capacity of the Organization which enhaced the provison of quality services to over 1500 Orphans and Vulnerable Children in target communities.(This was done through training of Programme staffs on OVC selection and Monitoring). Created measures which increased access of OVC to comprehensive services including education.
Youth Programme Officer
Coordinated all youth related programmes while ensuring that youths becomes responsible individuals in the society through periodical organization of innovative and life building mentoring service.Care for Orphans and Vulnerable Children, Single Parent Families, People Living with HIV/AIDS, and other vulnerable groups in the society.
Colleagues at Blackthorn.io
Other employees you can reach at blackthorn.io. View company contacts for 30 employees →
Damon Menapace
Colleague at Blackthorn.Io
Philadelphia, Pennsylvania, United States, United States
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EJ
Emily Julian Powers
Colleague at Blackthorn.Io
Greater Boston, United States
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FM
Fabeha Malik
Colleague at Blackthorn.Io
Braga, Braga, Portugal, Portugal
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AB
Accounting Blackthorn
Colleague at Blackthorn.Io
Myrtle Beach, South Carolina, United States, United States
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AS
Alejandro Spinelli
Colleague at Blackthorn.Io
Buenos Aires, Buenos Aires Province, Argentina, Argentina
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JK
Jared Kirk
Colleague at Blackthorn.Io
Pataskala, Ohio, United States, United States
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HH
Haley Harnisch
Colleague at Blackthorn.Io
San Diego, California, United States, United States
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BR
Brian Russe
Colleague at Blackthorn.Io
Greater Orlando, United States
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BB
Brett Bazille
Colleague at Blackthorn.Io
Menomonie, Wisconsin, United States, United States
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JN
Jonelle Nowak
Colleague at Blackthorn.Io
Chicago, Illinois, United States, United States
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Grace Boboye education
Bachelor Of Science - Bs, Economics
National Diploma, Accounting
West Africa Secondary School Certificate (Wassce)
Frequently asked questions about Grace Boboye
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What company does Grace Boboye work for?
Grace Boboye works for Blackthorn.io.
What is Grace Boboye's role at Blackthorn.io?
Grace Boboye is listed as Top 100 CS Strategist | Scaling Customer Success | Renewal & Expansion Power House | Interested in building and retaining loyal customers at Blackthorn.io.
Where is Grace Boboye based?
Grace Boboye is based in United Kingdom, United Kingdom, United Kingdom while working with Blackthorn.io.
What companies has Grace Boboye worked for?
Grace Boboye has worked for Blackthorn.Io, Customer Success Network, Customer Success Africa, Inevent, and Crowdyvest.
Who are Grace Boboye's colleagues at Blackthorn.io?
Grace Boboye's colleagues at Blackthorn.io include Damon Menapace, Emily Julian Powers, Fabeha Malik, Accounting Blackthorn, and Alejandro Spinelli.
How can I contact Grace Boboye?
You can use AeroLeads to view verified contact signals for Grace Boboye at Blackthorn.io, including work email, phone, and LinkedIn data when available.
What schools did Grace Boboye attend?
Grace Boboye holds Bachelor Of Science - Bs, Economics from University Of Ilorin.
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