Grace James Email & Phone Number

Houston, Tx, Us

Houston, Texas, United States

I am currently managing a team of 15 Recruiters. Collaborate with 15 Citi Client Leads Partners with ongoing Hiring Events, Top Priority Reqs, and new releases—improved Response Rates with all three Touchpoints.Increased US/CAD Offers; reduced TAT for our 48-hour window; increased Shortlisted rate while reducing Rejections month over month; Improved the ratio to interviews completed; Doubled Interview Requests. Increased both US and CAD offers. Created weekly/monthly KPIs: Submissions/Offers/Starts for our account. Supply reports as needed to monitor these trends with Performance Reviews, GP p/ Recruiter, Offers, Starts, etc. ● Partnered with critical stakeholders.● Oversee 50+ Reqs, including new releases and Hiring Events.● Formulated accountable metrics; daily/weekly/monthly goals. ● Increased volume for calls and Reachouts p/ day and Candidate reach p/week to a consistent average of 1500. ● Spearheaded our Performance Improvement Plan for Recruiter evaluations across org.● ATS/CRMS Tools included, but are not limited to, ERecruit, CareerBuilder, Dice, ZipRecruiter, Monster, CallCabinet, and LinkedIn.Roles we recruit for US and CAD, not limited to VP/SVP PMO(s), Big 4 PM(s), Chief of Staff, BA(s)-Workday, EUC Consultant AVP/VP(s), Info Security Engineer(s)/ App System Engineer(s), Solutions Architect, APIM/APIGEE Java Lead, Sr. Developers- Tableau/Java/APIs, UX/UI Design, App Programmer/Administrator, Application Support Analyst, Quality Review Tester, Network Analyst, Info Mgt Analyst-Supervisory, ERM Risk Management roles, Learning Design & Development Analyst, Sr. Business Risk Officer- Risk and Control, WCR Policy Governance Manager (s), VP Controls Escalation Lead(s), Cloud System Engineer(s), Portfolio Associate(s), CSRs, Sr. Manager- Risk and Controls, and Merchant Product Manager(s).US: NYC/Tampa/Jacksonville/Irving CAD: Mississauga/London/Ottawa

Houston, Texas, United States

We have secured 6-7 interview sessions by using several CRMS tools, including but not limited to Beamery, HireEZ, Seekout, and LinkedIn. Reached out to a minimum of 400-500 candidates per/ week and secured up to 700 reachouts through campaigns on different job boards. Maintained a consistent delivery for SDE III L5 or L6 candidate's p/ month to reach quarterly metrics. Achieved monthly goal of 2 offers accepted, with one accepted offer, and managed a pipeline more extensive than anyone on the team to collect more ratio goals in preparation for One-on-One meetings. Consistently delivered 20 diversity candidates per session for the new and upcoming Diversity Team. Number two performer out of 50 Recruiters in productivity after ramp-up for the Network Services/Quantum Leap Team across the Productivity Chart. Top 2 out of 50 Recruiters in our Diversity Division. Supported 50 HMs across eight departments. We specialize in Full Stack Developers with w/cutting-edge technologies: APIs, Kubernetes, and Microservices. ● Technology familiarities include APIs, Open-Source Software, Java, Python, and C+. C++, Microservices, and System Design/Architecture.● Mentored new Onboard Amazonians with strategies to succeed in their everyday role.● Streamlined Full Cycle through our internal CRM Tool(s): Amazon Hire and iCIMS.● Attended every optional meeting for resume reviews, revisiting tools, and developer conferences and was proactive in staying ahead of the cutting-edge technologies relevant to the role assigned.Full-stack Developers that helped support teams across US and CAD markets.

Houston, Texas, United States

Oversee recruitment functions such as conducting interviews by leveraging varied recruiting and selection tools and deploying reliable methods to fulfill assigned projects. Manage and support accountability of candidate volume metrics; 50-60 submitted per week internally, 20-30 candidates presented to customers, and scheduled customer-facing interviews 5-10 per week on average. Administer overall facets of onboarding and training for newly hired. Maintained notated candidate records, including active and passive prospects, managed the talent pool for future opportunities, and supervised 60 open positions. Manage weekly customer-meeting deadlines to deliver talent pools, 12-15 job IDs per week, and 4-5 different accounts.● Devised and implemented effective recruitment strategies through source-out, Internet, referrals, and job boards.● Supported AMs with new Reqs for both US and CAD.● Adopted the Job ID to our Recruiter Calls to streamline our outreach processes.● Clients included, but not limited to, Integrator, SLED, VARs, and IT Solution Providers.● Streamlined complete cycle through departments to AMs.● CRMS Tools included, but were not limited to, Greenhouse, Texas Workforce Commission, Bullhorn, Breezy, Indeed, ZipRecruiter, and LinkedIn.●Built and managed an Offshore team.Met w/ HR Managers in the Mid-West and West regions for several accounts. We developed our Business Development outreach sales strategy.Roles worked, but not limited to: Sr. Consultant-Enterprise Networking/Pre-Post Sales, Jr. Solutions Architect-Enterprise Networking, Sr. Network Engineer(s), Senior Consultant-Cybersecurity, Sr. Consultant(s)-Data Center(s)/Enterprise/Networking, Security Principle (Solutions Architect), CCIE/CCNP/CCNA/CISM roles, Cisco ISE(s), SOC Analyst(s) I&II, AE(s)/AM/NAM(s), Cloud Architects, Microsoft Sales Specialist(s), PMP(s), MSSP/NOC Manager(s), VP(s), and Director of Sales.

Houston, Texas, United States

Fostered local Houston relationships in Texas and charter bus agencies across the United States targeted at the successful acquisition of personnel from BusBank and Shofur. Coordinated recruitment, interviewing, and hiring of qualified candidates. Managed all onboarding and contract workers, ensuring compliance with regulatory requirements.● Developed go-to-market strategy in pricing, acquisitions, and agency contracts, generating accelerated growth.● Created training materials, compensation strategies, and employee performance management programs.● Pinpointed revenue opportunities within all assigned accounts through communications, programs, and marketing.● Negotiated subcontracts/contract agreements with agencies and clients and assessed contract relationships.● Coordinated up to 15 employees, coaching them in line with best practices and company procedures.● Managed 5-6 large customer accounts, totaling revenue streams of $250,000 / quarter.Organized functions ranging from 50/150/300/500/1200+ people with other US charter bus agencies/organizations all over the United States.

Master Of Science - Ms, Criminal Justice And Corrections

Bachelor Of Applied Arts And Sciences, Psychology

Associate Of Arts And Sciences - Aas, Paralegal Studies

Associate Of Arts - Aa, Liberal Arts And Sciences/Liberal Studies