Grace Henry Email & Phone Number

Florida, United States

United States

Opened my own LLC to work as a personal trainer in my community.• Increased local presence and gained my first 20 clients within the first quarter of opening the LLC. • Handled a minimum of 15 clients at a time, and at most 28 clients at a time.• Created and executed free group training for local community to participate in.• Increased books of business to include military/spouses, retirees, and stay-at-home parents. • Developed website, app, and all social media marketing.• Created individualized fitness programs and executed one-on-one and group training. • Handled in-person within my studio space and in-app (virtual) training.• Provided nutritional counseling for each client

Virginia Beach, Va, United States

• Developed and implemented a foundation of human resources for the firm• Provided insight to the owners of the firm regarding HR processes and procedures needed improvement based on a needs assessment• Handled recruitment, interviewing, hiring, onboarding, and training for administrative employees• Implemented and managed an HRIS for the organization to aid in streamlining the process of time tracking, payroll, benefits administration, policies and procedures regarding the employee handbook, onboarding and training, and performance management• Developed an employee handbook with improved policies and procedures regarding federal and state compliance and employee relations • Handled conflict management and disciplinary actions among the fifteen administrative employees• Ran quarterly reports through the HRIS regarding efficiency of our processes and procedures• Regularly maintained compliance at all levels regarding employment law• Managed thirty real estate agents for performance. Handled anywhere from two hundred to four hundred active accounts at a time. Communicated between the agents and the corporate relocation management company to ensure excellent service. Helped achieve platinum status in 2019, awarding the firm more business in the coming year. Coached the agents to deliver high level service.

My job duties included:· Project management· Recruitment through HRIS (interviewing, reference checks, etc.)· Organization of files and data· Scheduling meetings and presenting current status on my projects· Taking lead on multiple projects - including the development of a mentorship program for the VP of HR· Handling employee relation’s events

My job duties included:· Project management· Data entry· Problem solving· Customer service· Took lead on multiple projects· Managed the organization’s Wikipedia page

Virginia Beach, Va

My job duties included:· Managed the front office· Scheduled patients· Handled payment· Managed and updated documentation in electronic medical record· Researched healthcare benefits· Provided excellent customer service· Provided patient therapy

Virginia Beach

• Implemented and managed a brand-new service within three massage envy clinics in the Hampton Roads area• Recruited, interviewed, hired, onboarded, and trained a team of ten employees to perform the new service• Trained all massage therapists (about sixty between the three locations) on the new service• Served as management in relation to training of sales and expectations of employee goals• Partnered with companies in the local community to offer our services and diversify revenue• Assisted in marketing efforts for the new service through corporate accounts and events• Planned and executed all community events to assist in marketing the new service• Assisted in sales and administrative duties

Virginia Beach, Virginia

• Created and developed fitness programs• Managed the sales floor• Completed marketing and cold-calling efforts• Conducted fitness consultations• Maintained my schedule• Maintained cleanliness within the gym• Provided excellent customer service

Master Of Business Administration - Mba, Health/Health Care Administration/Management

Associate'S Of Applied Science, Occupational Therapist Assistant

Bachelor'S Of Science, Health And Exercise Science

Activities and Societies: Athletic Training Program