Grace R. Email & Phone Number

Washington, Dc, Us

Virginia, 1900 Oracle Way, Us

- Examines the agency’s missions and functions to ensure its strategic goals and objectives are reflected across internal and external communications- Utilizes a stack of in-house tools and databases, including graphic design and customer relation management solutions, to streamline and effectuate continuous successful engagements with national and international stakeholders and partners - Orchestrated the successful launch and seamless integration of CISA’s enduring cybersecurity awareness program, Secure Our World, into the U.S. government’s overall cybersecurity initiatives- Manages a full range of operational and support activities to CISA’s Stakeholder Engagement Division, including the production of executive briefing packages for high-profile, external engagements; presidential, state, and local proclamations; presentational scripts for SMEs; educational materials for the public; and correspondences with and resource guides for external partners- Networking Attendance: Women in Cybersecurity (WiCyS) 2024 - 2025 Mentorship Program

- Following the unexpected loss of my mother due to breast cancer, I made the tough decision to take a personal sabbatical to grieve her passing. Though it was a difficult situation, I was extremely grateful for the ability to take time for myself to prioritize my mental health.

Mclean, Virginia, Us

- Facilitated the roll-out of COVID-19 messaging based on approved research to the public in support of the ISDH; documented data from infected patients, providing the ISDH and other medical institutes with real-time, situational awareness of the pandemic and optimizing the state-wide health response strategy- Manipulated, refined, and continuously expanded a central database to guarantee the consistency of pandemic data across multiple systems and messaging platforms used by state and federal government agencies; utilized a variety of information management software to enhance data querying, identify data anomalies, improve communication processes with patients and stakeholders, and provided feedback and assessments to ISDH contractors on methodologies to augment data dissemination across teams- Produced engaging and educational internal presentations and training aids; proposed improvements to optimize data collection, timely communications, and ISDH contractor training; mentored colleagues in executing efficiency, productivity, adaptability, and best practices; received numerous perfect evaluation scores for exceptional client rapport, professionality, kindness, clear communication, accuracy, and thorough documentation

- Counseled the COO and leadership on how to enhance both the workplace environment and corporate ethos; worked with executives to plan how the company’s internal, cultural priorities would translate into staff engagement initiatives and events; liaised with affiliate professionals and organizations, representing the company and providing opportunities and resources for staff members- Authored letters for the CEO to correspond with industry colleagues; designed and disseminated aesthetically pleasing internal communications and presentation materials, maximizing the organization’s messaging; collaborated with the CEO and COO to develop a cohesive annual presentation, aligning with the company’s goals- Earned recognition for providing comprehensive business operations and communications support for executive-level staff, and for leading the company’s IT systems modernization efforts - Networking Attendance: Fredericksburg Chamber of Commerce’s Network of Enterprising Women

Fredericksburg, Va, Us

- Created, edited, and produced strategic marketing brochures, deliverables, presentations, newsletters, and other digital materials for investors, board members, partners, and stakeholders to support economic development initiatives across multiple channels- Organized, planned, and implemented preparations for the 501(c)(3) non-profit’s executive conferences and celebrations at multiple venues, in addition to designing on-brand invitations and graciously welcoming guests to create a distinctive and memorable experience

- Directed project installations; managed a team and coordinated weekly schedules to ensure efficient workflow and timely completion- Established, tracked, and balanced the company’s financial operations on multiple software platforms; strategized in and developed objectives for business planning, operations, finance, and market growth to drive the company’s vision and priorities forward; generated consistent and innovative marketing techniques to strategically position the company and increase both engagement and the target customer base, differentiating and elevating its brand and online presence during a directional pivot- Certified that internal and external communications were accurate and consistent, captivated audiences, and aligned with the company’s brand, values, and prerogatives; formulated and designed the company’s employee handbook from scratch, incorporating knowledge of the company’s policies, goals, and expectations; presented new and educational information to the staff- Connected with clients and suppliers to cultivate, sustain, and deepen relationships; collaborated with other business professionals to augment and strengthen the company- Workshop Attendance: Rebelle Conference - Support for Women Leaders

Philadelphia, Pa, Us

- Collaborated with supervisors, fellow associates, and the display team to construct an inspirational environment and culture, consistent with the company’s messaging, branding, imagery, and identity - Drove client engagement and sales through sustained support and communication; exemplified to other employees how to effectively connect with clients to make them feel special - Promoted to a senior position as a result of exemplary work performance and flexibility

Richmond, Va, Us

Bachelor Of Science - Bs, Business Administration, Management And Operations

High School Diploma - Honor Roll Student