Grace Chai Email & Phone Number

Rochester, New York, United States

At the Well Church, I spearheaded a comprehensive overhaul of the church's website, focusing on refining user interfaces, restructuring information hierarchies, and optimizing content flow. This initiative resulted in a remarkable 175% increase in site traffic. My responsibilities extended beyond the visual aspects of design to include in-depth assessments.

Lincroft, New Jersey, United States

• As a personal project, created design concept, user stories, task flow, sketches, wireframes, and prototype of a pharmacy app feature to enhance communication between pharmacy and patients, available in my portfolio.
• Administered 300+ doses of Covid vaccine.
• Collaborate with pharmacy staff to streamline work process and optimize efficiency.
• Provide solutions related to dosage conflicts, insurance issues, and filling requests, improving customers’ experience and retention.

• Cross-functionally collaborated with medical teams to deliver quality patient care, utilizing quantitative data and qualitative feedback.
• Implemented strategic and patient-centered approach in the design of treatment plans to enhance patient motivation and experience, leading to 100% adherence rate
• Conducted patient interviews and evaluation to identify and understand patients’ needs, goals, and motivations.

Newark, New Jersey, United States

• Organized, managed, and cross-referenced collected data and prepared reports for clinical research on the prevalence of Autism Spectrum Disorder in a cohort of children and young adults under Dr. Walter Zahorodny.

Doctor Of Physical Therapy, Physical Therapy/Therapist

Certificate, Ux Design, Frontend Development

• An 8-month intensive course, specializing in UX design process and methodology, data-driven approaches to design, wireframing.

Bachelor Of Science (Bs), Biomedical Sciences

Activities and Societies: Premedical Student Association Minors: Exercise Science, Mechanical Engineering, Chinese