Grace Van Melle Email & Phone Number

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Responsible for developing and executing robust engagement and end-to-end communications plans for major changes across a global organisation as well as supporting small scale communications needs. I work closely with the UK team, ANZ team and colleagues based around the world and develop strategic communications that resonate with diverse audiences and.

Sydney, Australia

Led all customer communications campaigns to ensure engagement, retention and membership renewal. Developed and managed customer communications and engagement plan to ensure smooth transition of major changes in key product offering. Used deep knowledge of our customer needs to build and implement end-to-end customer journey communications sequences across.

Sydney, Australia

Co-ordinated registration, event set up, managed sound and microphones, supported successful operations of events, ensured members had a positive experience with the education, company and brand.

Bindera, Australia

Completed specified work (Agriculture, Forestry and Fishing) in a designated regional area of Australia to complete the requirement to obtain a 2nd Year Work and Holiday Visa (417). (Bindera, NSW, 2422). **During this time, also initiated sales and marketing efforts to generate and increase new business by 50% through outreach and social media.

Sydney, Australia

Organised and promoted social events to provide a positive and unique brand experience, increase customer engagement, and increase ratings

Newport, Kentucky USA

• Team lead responsible for provision of all counselling services, treatment planning and goal setting
• Company liaison to cultivate loyal relations between school, client, and agency to ensure client satisfaction
• Collaborated with client and all teams involved; articulated client’s goals throughout to ensure treatment success

Highland Heights, Kentucky USA

• Team lead responsible for provision of all counselling services, treatment planning and goal setting
• Provide crisis management to client in calm manner and maintain ability to make appropriate decisions
• Collaborate with and direct all service teams involved to meet client's goals

Johnson City, Tennessee USA

• Lead undergraduate students through career counselling; mastered use of career assessment tools
• Coordinated and implemented all outreach programs, orientations and presentations
• Marketed services to students and faculty; developed materials to meet distribution & marketing objectives
• Supervised, hired and trained student workers, interns and volunteers

Master'S Degree, Marriage And Family Therapy/Counseling, 4.0

Activities and Societies: Internship Experience (ETSU Counseling Center, ETSU Community Counseling Center, Watauga Behavioral Health.

Bachelor'S Degree, Psychology

Activities and Societies: Kappa Delta Sorority - Zeta Pi Chapter (Philanthropy Event Coordinator, Head Start Volunteer); Freshman Hall.