Grady Smith

Grady Smith Email and Phone Number

Retail Management | Retail Sales | Coaching & Mentoring | Hiring & Training | Business Development |
Grady Smith's Location
Columbus, Ohio Metropolitan Area, United States
About Grady Smith

Experienced leader with a strong background in team management, sales and business development. Adept at driving business growth through strategic planning, critical thinking, and effective interpersonal communication. Proven track record of reducing employee turnover, increasing sales, and developing talent into leadership roles. Skilled in budget management, diversity and inclusion initiatives, and building successful teams. Analytical and outgoing.Led a Team of 8 Kitchen and Bath Design Planners, directed team operations and enhanced performance.Transformed highest turnover department by grooming staff and achieving 0% turnover rateSKILLS Communication Skills | Critical Thinking | Budget | Expense Reconciliation | Payroll | Data-Driven | CRM Systems | Interpret Data | Process Improvement | Management | Leadership | Customer Experience | Coaching | Interviewing | Hiring | Training | DEI | Business Development | Talent Development | Sales | Customer Service | Design | Vendor Contract Negotiation | Strategic Planning | Key Metrics | Process Management | Opening and Closing Procedures | Community Building | Scheduling |Problem Solving | Deescalating Customer Complaints | Solution Driven

Grady Smith's Current Company Details

Retail Management | Retail Sales | Coaching & Mentoring | Hiring & Training | Business Development |
Grady Smith Work Experience Details
  • Ikea
    Kitchen & Bath Shopkeeper
    Ikea Oct 2021 - Jul 2024
    Columbus, Ohio, United States
    Led a Team of 8 Kitchen and Bath Design Planners, directed team operations and enhanced performance.• Transformed highest turnover department by grooming staff and achieving 0% turnover rate.• Drove business growth in core functions, significantly impacting key business areas. • Created S.M.A.R.T. goals and met with team monthly to review progress. Actively partnered with Resolutions team to prevent possible service issues and to resolve existing concerns.• Recognized for exceptional leadership and influence by receiving Highest Determined Staff Leaders Award.• Honored for exceptional managerial achievement, receiving Runner-Up for Manager of the Year, 2024.• Acknowledged by peers for outstanding leadership with the Quarterly Leadership Award, 2023.• Celebrated and acknowledged by staff for significant contributions for achieving the highest peer review score.
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  • Ikea
    Active Sales Leader
    Ikea Sep 2018 - Oct 2021
    Columbus Metropolitan Area, Ohio, United States
    Active Sales Leader (2018-2021)• Managed 3+ Sales Team; oversaw and streamlined operations across 3 departments.• Trained and developed team members on selling, client interaction and product knowledge; fostered loyal team environment.• Built a high-performing team in a customer driven consultant service environment
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  • Ikea
    Customer Service Lead
    Ikea 2017 - 2018
    Columbus Metropolitan Area, Ohio, United States
    • Managed a Team of 30+ Coworkers; oversaw team operations and performance.• Developed a successful team focused on achieving sales goals through 1-on-1 coaching meetings, on boarding, and quarterly goal setting.• Trained and developed 2 team members for management roles. • Conducted interviews, hiring, on boarding and training of new employees
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  • The Home Depot
    Mill Work Manager
    The Home Depot Jan 2016 - Feb 2017
    Westerville, Ohio, United States
    • Designed windows and doors creating custom solutions for clients.• Identified and pursued new business opportunities in new construction.• Adapted to monthly and quarterly assignments and embraced evolving responsibilities and project requirements.• Cross-trained 2 coworkers to enhance new business and up sell where appropriate
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  • Gordon Food Service
    General Manager
    Gordon Food Service Jan 2002 - Sep 2014
    Columbus Metropolitan Area, Ohio, United States
    • Reduced turnover by 70% in a store that was culturally diverse and in a low socioeconomic community.• Increased productivity by 30% over a three-year period. • Developed and promoted 6 Assistant Managers into Store Manager roles.• Negotiated vendor contracts to maximize company profitability.• Boosted sales by 30% in 2005-2008 by working closely with small local business owners. • Achieved 40% year-over-year growth over a five-year period.• Collaborated with team to reduce shrink in Risk Management. We achieved this by reducing spoilage and excessive inventory by closely monitoring dates and quantities.• Awarded “Highest New Business Sales Goals” for 10 consecutive years, earning a recognition trip hosted by the CEO and executive leadership team
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Grady Smith Education Details

Frequently Asked Questions about Grady Smith

What is Grady Smith's role at the current company?

Grady Smith's current role is Retail Management | Retail Sales | Coaching & Mentoring | Hiring & Training | Business Development |.

What schools did Grady Smith attend?

Grady Smith attended Wilberforce University.

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