Grady Smith Email & Phone Number

Columbus, Oh, Us

Columbus, Ohio, United States

Led a Team of 8 Kitchen and Bath Design Planners, directed team operations and enhanced performance.• Transformed highest turnover department by grooming staff and achieving 0% turnover rate.• Drove business growth in core functions, significantly impacting key business areas. • Created S.M.A.R.T. goals and met with team monthly to review progress. Actively partnered with Resolutions team to prevent possible service issues and to resolve existing concerns.• Recognized for exceptional leadership and influence by receiving Highest Determined Staff Leaders Award.• Honored for exceptional managerial achievement, receiving Runner-Up for Manager of the Year, 2024.• Acknowledged by peers for outstanding leadership with the Quarterly Leadership Award, 2023.• Celebrated and acknowledged by staff for significant contributions for achieving the highest peer review score.

Columbus Metropolitan Area, Ohio, United States

Active Sales Leader (2018-2021)• Managed 3+ Sales Team; oversaw and streamlined operations across 3 departments.• Trained and developed team members on selling, client interaction and product knowledge; fostered loyal team environment.• Built a high-performing team in a customer driven consultant service environment

Columbus Metropolitan Area, Ohio, United States

• Managed a Team of 30+ Coworkers; oversaw team operations and performance.• Developed a successful team focused on achieving sales goals through 1-on-1 coaching meetings, on boarding, and quarterly goal setting.• Trained and developed 2 team members for management roles. • Conducted interviews, hiring, on boarding and training of new employees

Westerville, Ohio, United States

• Designed windows and doors creating custom solutions for clients.• Identified and pursued new business opportunities in new construction.• Adapted to monthly and quarterly assignments and embraced evolving responsibilities and project requirements.• Cross-trained 2 coworkers to enhance new business and up sell where appropriate

Columbus Metropolitan Area, Ohio, United States

• Reduced turnover by 70% in a store that was culturally diverse and in a low socioeconomic community.• Increased productivity by 30% over a three-year period. • Developed and promoted 6 Assistant Managers into Store Manager roles.• Negotiated vendor contracts to maximize company profitability.• Boosted sales by 30% in 2005-2008 by working closely with small local business owners. • Achieved 40% year-over-year growth over a five-year period.• Collaborated with team to reduce shrink in Risk Management. We achieved this by reducing spoilage and excessive inventory by closely monitoring dates and quantities.• Awarded “Highest New Business Sales Goals” for 10 consecutive years, earning a recognition trip hosted by the CEO and executive leadership team