Dynamic, innovative Professional that offers a solid background of experience that is highlighted by significant accomplishments. Analytical and organized with a history of accurately assessing operations, developing effective strategies for improvements, and implementing practical plans that produce results. Outstanding communication, negotiation, and interpersonal skills with a reputation for forming productive relationships at all levels. Independent self-starter that also excels at leading teams, providing the motivation and direction to drive excellence. Strong critical thinking, problem solving, and time management skills with proven success at handling multiple responsibilities in high-pressure environments. Knowledgeable and skilled in: Project Management, Six Sigma, Reports and Presentations, Employee Training, Customer Service performance and processes, Systems and Databases, Instructional Design, Internal Communications, Operational Oversight