Graham M. Email & Phone Number

Oxford, England, United Kingdom

As Centre Manager at Oxford Innovation Space, I spearheaded the transformation and efficient management of three pivotal innovation centres across Oxford: One St Aldates, Oxford Centre for Innovation, and Wood Centre for Innovation. With a strategic focus on driving sales growth and enhancing facility capabilities, I successfully negotiated and secured contracts exceeding millions of pounds for office and laboratory spaces. My role encompassed overseeing comprehensive facility management operations, ensuring rigorous compliance with health, safety, and regulatory standards, while also managing budgets to consistently deliver substantial financial surpluses.A notable achievement includes orchestrating a remarkable turnaround at Wood Centre for Innovation, achieving full occupancy within 12 months, up from a mere 17%. Moreover, my leadership was instrumental in attaining full occupancy simultaneously at One St Aldates and Oxford Centre for Innovation, while also ensuring excellence in ISO 9001:2015 and ISO 14001:2015 audits.Leveraging my diverse skill set, I effectively planned and executed refurbishment projects, in tandem with spearheading impactful sales and marketing initiatives, thereby significantly contributing to the overarching success of the innovation centres.Additionally, I Chair the Oxford Innovation Space Green Team, a dedicated task force committed to championing environmental sustainability. Leading Oxford Innovation Space's strategy towards achieving net-zero carbon emissions by 2030.

In my role, I actively participated in discussions and decision-making processes aimed at addressing urgent climate challenges facing our community. Through collaboration with fellow committee members, I contribute to the development of strategies and initiatives designed to mitigate the impact of climate change and promote environmental sustainability at the local level.

Hertfordshire

I revitalised the financial well-being of ONE YMCA St Albans, steering it away from closure by orchestrating a transition from deficit to surplus. This involved attracting substantial investment, making ONE YMCA St Albans the flagship facility of the organisation. Achieving an impressive 72.8% increase in secondary income through astute identification and maximisation of revenue streams further solidified our financial stability.As an ambassador for ONE YMCA, I spotlighted its values and accomplishments through involvement in partnership events, including live radio interviews. Additionally, I led dynamic sales and marketing campaigns for the centre, extending support to enhance the reach of two additional centres in Hertfordshire.

Slough, United Kingdom

Delivered the most successful financial year in the company's history, showcasing exceptional financial acumen and strategic management skills. Oversaw the management and successful delivery of a £2.4 million budget, ensuring optimal allocation of resources to drive growth and profitability.Led comprehensive sales, marketing, and customer service strategies across two centres, driving engagement and enhancing customer satisfaction. Managed the day-to-day operations of 6000 members, overseeing staff operations, sales activities, customer service initiatives, and health and safety protocols to maintain a high standard of service delivery and operational efficiency.

Sweden

London, United Kingdom

Established New Vita Ltd, a corporate health and wellbeing enterprise, focusing on enhancing employee wellness in the workplace. Led the design and development of bespoke packages and products, collaborating closely with developers to ensure optimal efficiency and user experience.Delivered engaging health and wellbeing packages to businesses across the UK, providing valuable insights and strategies to promote employee wellness and productivity.

Established and managed two thriving personal training enterprises in Hertfordshire and Central London, catering to a diverse clientele including professional athletes, models, actors, and prominent executives from London's top echelons. Notable locations of operation included Lords Cricket Ground and GYMBOX in Covent Garden.In these ventures, I excelled in various facets of business management, with a particular emphasis on sales. Leveraging my expertise, I successfully marketed services to high-profile individuals and organisations, fostering strong client relationships and driving revenue growth.My entrepreneurial spirit and dedication to delivering exceptional service enabled me to establish a solid reputation within the fitness industry, garnering recognition for my professionalism and results-driven approach.

Volunteered to support the strength and conditioning training for the Watford FC men's first team.

Hertfordshire

Fitness instructor.