Grant Possehl Email & Phone Number

Atlanta, Ga, Us

Atlanta, Ga

Supporting Account and Sales Teams in product and data related endeavors while continuing to coach support staff, develop custom reports, provide training and education around product and workflows both internally and externally. Travelling to consult with clients regarding configurations, best practices and providing product demos for growth. Participating in internal product panels to provide info and context around client needs and usage for prioritizing and planning of new features.

Atlanta, Ga

Maintained relationships with account base and managed technical support tickets, coached support staff, developed custom reports, consulted with clients regarding configurations, best practices, implementations and growth. Provided training and education around product and workflows.

Atlanta, Ga

Responsible for on-boarding and maintaining the operations aspects of a group of customer relationships. Handled escalations to assure that the operations departments within Onepath were profitably executing dispatch orders in accordance with expectations agreed upon with the customer across all seven North American time zones 24/7.This role included the simultaneous management of dispatches, building processes, project planning and timelines, analysis of trends, controlling costs, negotiating, building business relationships, managing a customer dedicated workforce of 25+ field engineers, inventory management and order fulfillment, maintaining margins and invoicing.

Ft. Lauderdale, Fl

- Worked with several high demand perishable goods accounts to book, coordinate, negotiate, and execute shipments. - Created alternatives during critical situations to avert shipment delays or spoilage.- Received thorough training for cold calling and prospecting to grow business. - Made cold calls to create portfolio of new business and landed two dairy accounts within the first month.- Acted as a trainer and mentor for new hires.

Atlanta, Ga

Cardlytics has developed the first targeted advertising channel within Online Banking, giving Marketers the ability to target precisely based on actual customer purchase behavior.Cardlytics places highly relevant incentive offers to consumers through their online and mobile banking relationship, and is the first channel to guarantee in-store purchase tracking from online ads. The result improves account performance for financial institutions, increases reward value for customers, and guarantees targeting efficiency for marketers.~ Actively managed up to 300 merchant advertisers and saw the creation of their ad campaigns from start to finish~Utilized card-linked data metrics to demonstrate value to customers.~Created customer facing video user guides relating to their online dashboards to track live performance metrics.

Greater Atlanta Area

Managed and fulfilled high volume dealership and body shop accounts on a daily basis. Established a solid rapport with those accounts and created value through service. Became part of their team through indispensable relationships.

Executed all functions of rental-car operations including inside sales and outside sales, maintenance, inventory control, logistics, retail, phone reservations, and concierge services.