Grant Stewart Email & Phone Number

Huntingdon, Pa, Us

• Documenting existing business processes and data flows • Translating business requirements for complex integration and implementation for Blackboard technologies into implementation alternatives and providing approach recommendations • Translating recommended approach into technical requirements, specifications, and design for implementing Blackboard applications and integrating with other systems • Designing, setting up and configuring systems integration solutions including… Show more • Documenting existing business processes and data flows • Translating business requirements for complex integration and implementation for Blackboard technologies into implementation alternatives and providing approach recommendations • Translating recommended approach into technical requirements, specifications, and design for implementing Blackboard applications and integrating with other systems • Designing, setting up and configuring systems integration solutions including third-party authentication, inbound and outbound integrations, based on business requirements and technical specifications • Researching and troubleshooting issues, providing technical support to client team as needed • Conducting structured technical mentoring, training, and workshops; providing targeted knowledge transfer as needed• Implementing product extensions, such as authentication, accessibility, reporting, etc. • Planning and performing application conversions and migrations • Assisting in technical implementation planning in close collaboration with other project team members • Integrating Blackboard applications with other COTS software• Researching and troubleshooting issues, providing technical support to client team as needed Show less

● Affordable PC repair● IT Consulting● Home Automation● Refurbishing old PCs to donate back into the community● Educating and inspiring the next generation

State College, Pennsylvania Area

● Implements a wide variety of communication, technical and accessibility products according to client needs and expectations● Provides regular reports and input on all account activity, including status and call reports on a weekly basis.● Provides leads for additional products and services to sales organization and ensure leads are followed up on in a timely basis.● Leads the ‘hand-off’ process between Sales, Professional Services, and Client Services.● Responsible… Show more ● Implements a wide variety of communication, technical and accessibility products according to client needs and expectations● Provides regular reports and input on all account activity, including status and call reports on a weekly basis.● Provides leads for additional products and services to sales organization and ensure leads are followed up on in a timely basis.● Leads the ‘hand-off’ process between Sales, Professional Services, and Client Services.● Responsible for client communications, conflict resolution, and compliance on Blackboard deliverables during implementations. ● Reviews status and quality on all major Blackboard deliverables to ensure Blackboard standards and client expectations are met.● Ensures that client issues are dealt with in an efficient manner when typical channels of resolution do not succeed● Notify appropriate resources when accounts are at risk and guide client and organization through “customer care” process● Works closely with the client project team in order to maintain a continuous knowledge of project status to identify potential issues and/or opportunities within or related to the project.● Communicates the client's goals and represent the client's interests to the Blackboard team.● Provides regular two-way communication between the client and team, to provide strong team representation and set proper client expectations.● Effectively communicates all offerings to the client, through a solid understanding of services and products. Show less

Huntingdon, Pennsylvania, United States

• analyzing and diagnosing IT infrastructure • understanding business needs to update their current systems• in-person and remote support• network efficiency and security upgrades• systems development • hardware support and troubleshooting

Portland, Oregon Area

● Daily coordination of supply requisition and replenishment● Use of EPIC’s Optime module to manage implant logging, requisition and daily surgical needs● Extensive Oracle inventory database management and maintenance● Led workflow improvement initiatives for Anesthesia and Hybrid Departments● Optimized and automated data acquisition for annual physical inventory● Appointed as departmental IT liaison (ITC)● Participated in multi-departmental 5S process improvement… Show more ● Daily coordination of supply requisition and replenishment● Use of EPIC’s Optime module to manage implant logging, requisition and daily surgical needs● Extensive Oracle inventory database management and maintenance● Led workflow improvement initiatives for Anesthesia and Hybrid Departments● Optimized and automated data acquisition for annual physical inventory● Appointed as departmental IT liaison (ITC)● Participated in multi-departmental 5S process improvement initiatives● Utilized effective interpersonal communication in a high stress environment● Manage department-wide inventory system hardware and data update Show less

Portland, Or

● Process Improvement coordinator● Supply Chain Management liaison● Implemented Project Management tools (Lync, Sharepoint, Excel tracking)● Microsoft Office including Word, Outlook, PowerPoint, and Excel savvy● Utilized Discoverer/Oracle Reporting to track hospital-wide inventory trends● Inventory Management coordinator● Medical Supply Point of Use implementation, planning and setup

● Medical supply Inventory management● Point of Use troubleshooting● Dock shipping and receiving liaison● Supply replenishment coordination● Clinical customer service

● Inventory management for several large corporations● Create and maintain Excel spreadsheets to track and forecast usage trends● Production and analysis of cost savings reports● Direct customer service and issue resolution

State College, Pennsylvania Area

Associate Of Arts And Sciences (A.A.S.), Computer Information Systems

Graphic Design