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Grant Melluzzi Watts Email & Phone Number

AI Enthusiast | Project Manager | Product Owner | Father & Husband at Konversational - The ServiceNow Customer Workflow Experts
Location: Grove, England, United Kingdom 13 work roles
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✓ Verified May 2026 2 data sources Profile completeness 86%

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Current company
Konversational - The ServiceNow Customer Workflow Experts
Role
AI Enthusiast | Project Manager | Product Owner | Father & Husband
Location
Grove, England, United Kingdom
Company size
11 employees

Who is Grant Melluzzi Watts? Overview

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Quick answer

Grant Melluzzi Watts is listed as AI Enthusiast | Project Manager | Product Owner | Father & Husband at Konversational - The ServiceNow Customer Workflow Experts, a company with 11 employees, based in Grove, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Grant Melluzzi Watts.

Grant Melluzzi Watts previously worked as Senior Engagement Manager at Konversational - The Servicenow Customer Workflow Experts and Product Owner & Principal Consultant at The Cai Company.

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Konversational - The ServiceNow Customer Workflow Experts

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Profile bio

About Grant Melluzzi Watts

An experienced Project / Product Manager focused on delivering Conversational AI solutions for enterprise customers. I have over 7 years of experience in managing and delivering AI projects, with a focus on design, development, and optimization.

Listed skills include Telecommunications, Management, Prince2, Stakeholder Management, and 18 others.

Current workplace

Grant Melluzzi Watts's current company

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Konversational - The ServiceNow Customer Workflow Experts
Konversational - The Servicenow Customer Workflow Experts
AI Enthusiast | Project Manager | Product Owner | Father & Husband
london, greater london, united kingdom
Website
konversational.com
Employees
11
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13 roles · 20 years

Grant Melluzzi Watts work experience

A career timeline built from the work history available for this profile.

Product Owner & Principal Consultant

The Cai Company
  • Ideate a unique solution to increase availability of optimisation for Conversational AI solutions.
  • Identify a team to design, develop and bring to market this product.
  • Lead the validation of this product, to ensure there is market demand for it.
  • Support customers and colleagues with best practices related to design, development and optimisation of AI solutions.
  • Identify new AI capabilities to benefit our customers deployments. Including adoption of Large Language Models (LLM) focused on security and scalability.
  • Attend roadshows to engage with customers, identify opportunities for partnerships and spread word of our business.
Mar 2023 - Mar 2024

Managing Consultant

Ibm

United Kingdom

  • Responsible for managing virtual teams of 1-10 people (average 4-5). Projects were focused on applications of Artificial Intelligence for Enterprise customers.
  • Responsible for supporting customers with deployment of technology to support their business goals.
  • Responsible for leading business change within customer organisations.
  • Responsible for providing Stakeholders with regular updates on project progress, timescales and utilisation against project plan.
  • Responsible for mentoring virtual team members and ensuring that they were well supported and enabled to the best of their ability.
Apr 2021 - Mar 2023

Senior Project Manager

Artificial Solutions

Newbury

  • Responsible for managing virtual teams of 1-10 people (average 4-5) and works on about 3-5 projects concurrently (deploying to channels such as Voice, WhatsApp, Facebook and Web)
  • As a Technical Project Manager responsible for delivering design, development and optimisation activities from project inception through to continuous development lifecycle.
  • Responsible for defining and delivering on analytics capability for each project, this includes the data warehouse, as well as dashboards to articulate key KPI’s related to each customer (CSAT, NPS, FCR, CPC and AHT)
  • Manage the day-to-day operational and tactical aspects of 3 to 6 months international projects for enterprise clients from initiation through to delivery.
  • Maintain regular and effective communication with the key stakeholders and team and ensure prompt and effective resolution of scope, relationship or project issues.
  • Ensuring projects profitability, quality of deliverables and client satisfaction.
Sep 2017 - Dec 2020

Customer Success Manager

Liveperson

Reading, Berkshire, United Kingdom

Jan 2017 - Aug 2017

Associate Customer Success Manager

Liveperson

Reading, United Kingdom

Mar 2016 - Jan 2017

Global Enterprise Project Manager

Vodafone
Dec 2015 - Mar 2016

Implementation Manager / Programme Manager, Professional Services

Liveperson

Reading, United Kingdom

Apr 2014 - Dec 2015

Project Manager, Professional Services

Vodafone

Bracknell

Feb 2013 - Apr 2014

Programme Support Officer

Cable&Wireless Worldwide

Bracknell

Dec 2011 - Feb 2013

Delivery Management Coordinator

Cable&Wireless Worldwide
Sep 2010 - Dec 2011

Order Desk Analyst

Cable&Wireless Worldwide
Mar 2009 - Sep 2010
Team & coworkers

Colleagues at Konversational - The ServiceNow Customer Workflow Experts

Other employees you can reach at konversational.com. View company contacts for 11 employees →

NF Niken Fadhila Niken Fadhila Colleague at Konversational - The Servicenow Customer Workflow Experts Madiun Regency, East Java, Indonesia, Indonesia View → RL Ross Lynam-Carter Ross Lynam-Carter Colleague at Konversational - The Servicenow Customer Workflow Experts London, England, United Kingdom, United Kingdom View → HN Hugo Nini Hugo Nini Colleague at Konversational - The Servicenow Customer Workflow Experts Montpellier, Occitanie, France, France View → AP Anderson Padoan Anderson Padoan Colleague at Konversational - The Servicenow Customer Workflow Experts Dublin, County Dublin, Ireland, Ireland View → CL Clara Lemos Clara Lemos Colleague at Konversational - The Servicenow Customer Workflow Experts Dublin, County Dublin, Ireland, Ireland View → KB Kushal Bahirwani Kushal Bahirwani Colleague at Konversational - The Servicenow Customer Workflow Experts Galway, County Galway, Ireland, Ireland View → NP Nicolas Piveta Nicolas Piveta Colleague at Konversational - The Servicenow Customer Workflow Experts Dublin, County Dublin, Ireland, Ireland View → AP Aishwarya Pati Aishwarya Pati Colleague at Konversational - The Servicenow Customer Workflow Experts County Dublin, Ireland, Ireland View → AT Alexander Tagg Alexander Tagg Colleague at Konversational - The Servicenow Customer Workflow Experts London, England, United Kingdom, United Kingdom View → AZ Abimbola Zainab Gbagba Abimbola Zainab Gbagba Colleague at Konversational - The Servicenow Customer Workflow Experts Dublin, County Dublin, Ireland, Ireland View →
FAQ

Frequently asked questions about Grant Melluzzi Watts

Quick answers generated from the profile data available on this page.

What company does Grant Melluzzi Watts work for?

Grant Melluzzi Watts works for Konversational - The ServiceNow Customer Workflow Experts.

What is Grant Melluzzi Watts's role at Konversational - The ServiceNow Customer Workflow Experts?

Grant Melluzzi Watts is listed as AI Enthusiast | Project Manager | Product Owner | Father & Husband at Konversational - The ServiceNow Customer Workflow Experts.

Where is Grant Melluzzi Watts based?

Grant Melluzzi Watts is based in Grove, England, United Kingdom while working with Konversational - The ServiceNow Customer Workflow Experts.

What companies has Grant Melluzzi Watts worked for?

Grant Melluzzi Watts has worked for Konversational - The Servicenow Customer Workflow Experts, The Cai Company, Ibm, Artificial Solutions, and Liveperson.

Who are Grant Melluzzi Watts's colleagues at Konversational - The ServiceNow Customer Workflow Experts?

Grant Melluzzi Watts's colleagues at Konversational - The ServiceNow Customer Workflow Experts include Niken Fadhila, Ross Lynam-Carter, Hugo Nini, Anderson Padoan, and Clara Lemos.

How can I contact Grant Melluzzi Watts?

You can use AeroLeads to view verified contact signals for Grant Melluzzi Watts at Konversational - The ServiceNow Customer Workflow Experts, including work email, phone, and LinkedIn data when available.

What skills is Grant Melluzzi Watts known for?

Grant Melluzzi Watts is listed with skills including Telecommunications, Management, Prince2, Stakeholder Management, Project Delivery, Service Delivery, Team Leadership, and Saas.

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