Managing databases, troubleshooting issues, and optimizing performance.Generating executive reports and presenting findings to aid decision-making.Ensuring data cleaning, analysis, and reporting accuracy.In charge of supervising eClinicalWorks medical data software operations which includes Nurse Practitioner management.Highly experienced with consistent oversight of Forcura document management, Axxess AR revenue & KPI reporting for multiple Interim HealthCare regional locations.Traveling & being present on-site for company executive meetings & work-related tasks.

Proficient with professional creative presentation to large scale audiences.Knowledgeable of video & audio software configuration.Experienced working inside of the Jacksonville Jaguars AV Technology department within the NFL stadium on a consistent basis, controlling video & audio professionally for the NFL team during NFL games, in attendance of Jaguars AV technology department NFL team meetings. Communication skills vastly utilized & recognized.Building experience of major event production sites & nationally aired TV broadcasting stages.

Leadership role I fully managed for all of our onboarding clients within account activation & software engineering operations.Configured & processed a variety of our financial tech software company’s payment processing services (Web 365, IVR, Agent, Settlement, PayAPI).Hosted weekly onboarding video calls & meetings with clients to go over all of our payment processing services once the client was ready to operate through our payment processor software.Accomplished implementation professional with an expert skillset for a leading Fintech software payment processor company.High level of client support experience in software operations.Overseeing all of NACHA compliances & requirements were met & configured onto our Fintech software for each of our client’s payment processing security.Expertise with working in CRM & Microsoft Dynamics 365 as well as GuideCX client management software.Knowledgeable background in API software integration & protocols.

Responsible for carrying out all software based incoming client requests.Extensively provided our clients with custom perfectgolfevent.com domain golfing tournament websites.Extremely experienced in knowing how to create & code AWS software & routing to precise & accurate website location.Specialized in customer management through Odoo software platform.Proficient in managing tasks within Google Drive & Dropbox.Communicated daily with clients via over the phone & email in regard to custom designer request.Dealt with shipment operations & requirements in a timely fashion.Coordinated and oversaw client chargeback disputes for our software company.

Professionally worked for the Tampa Bay Rays MLB team throughout all of the whole 2022 to 2023 Tampa Bay Rays baseball season.Highly experienced with video & audio production within broadcasting operations.In consistent communication with Tampa Bay Rays personnel during all team operations & MLB games.Knowledgeable with professional grade Canon Digisuper lens & cameras used during Tampa Bay Rays matchups.Carried out additional video & audio production tasks in regard to wireless on field operations.Coordinated professionally with our Tampa Bay Rays in game hosts consistently on an abundance of required tasks within a large scale attended setting.

L2 Productions is an ESPN Network company.Traveled to work multiple ESPN nationally televised division 1 college sporting events throughout the southern region of the United States.Assisted with all video production setup & breakdown of our company’s equipment.Professionally recorded & filmed nationally broadcasted ESPN televised events shown live in real time on ESPN, ESPN 2, ESPN+ & ESPNU.Coordinated & worked with professional sports reporters for live in game reporting.Experienced with LiveU wireless streaming operations.

Oversaw & dealt with all administrative tasks & software operations for the online leader in golfing resort vacations & tee time reservations.Worked thoroughly on a consistent basis with some of the most well known private resorts throughout the country even including the Hawaiian region.Verified resort partnership contracts were in accordance to proper standards in order to be approved to be inputted into our company’s software database.Experienced with communication skills by directly confirming through phone & email in regard to our client’s resort reservations & tee times with specific resort personnel & management.Handled client payment transactions within their accounts on our software.Elevated tasks to have to additionally manage all of our company’s car rental bookings with our Avis & Budget car rental services.In charge of managing our newly acquired Hawaiian resorts partnership.

Responsible for always providing top of the line customer service & support inside of TopGolf’s venue.Daily work tasks included checking all incoming guests into our TopGolf system to be properly assigned to a TopGolf bay for their gameplay & resolving any guest questions, concerns or issues. Provided consistent TopGolf bay assistance & configuration each time a new group of guests were ready to start their gameplay on our bay systems.Experience in working retail & payment transactions for TopGolf’s official store.Fully demonstrated TopGolf’s core values every day that I came into work.Was recognized by TopGolf’s management as their hardest worker in all of TopGolf’s guest services department.

I started out with the team as an Audio & Visual college intern working with Final Cut Pro editing software to create and finalize team produced video and audio projects of video shoots and photo shoots of our professional athletes to be used during live games and events within our team’s home arena. I have knowledge and experience editing with Adobe software programs as well as Final Cut Pro and Grass Valley during my time on the team. I was then promoted to fully lead broadcasting operations for the team and as well to take control over live photography and videography operations.

Assisted with and dealt first hand in all aspects of our guests accommodations and resort style amenities that were included within the guests personal time of stay with us. I was chosen by management to become a beach lifeguard, I then completed all of my lifeguarding certification requirements. I lifeguarded our resort’s private water park & live aquarium for the safety of all of our staff and guests to use. TradeWinds is the official private resort of the Tampa Bay Lightning & Rays!