Grant Smith Email & Phone Number

Auckland, NZ

Wellington, Wellington Region, New Zealand

The Summerset GT New Zealand Championship offers New Zealand motorsport fans the chance to see global super brands competing against each other on New Zealand’s premier circuits.The Summerset GT NZ Championship is a combination of two world class motor race categories brought together into one race series to offer exciting motor racing involving a number.

Greytown, Wellington Region, New Zealand

A consulting company that gives you personalised business analysis and advice to help your business grow to new levels that you thought were out of reach.

Auckland, New Zealand

Auckland, New Zealand

Auckland, New Zealand

Hong Kong

• Responsibilities:
• General Manager / CEO responsible for the overall operations of Porsche in both Hong Kong and Macau which is a multi-location operation with 200 staff, three vehicle showrooms, and four service centres including a body.
• Responsibilities include new and used car sales, Finance and Insurance, After sales, Marketing and Brand Management, as well as customer experience and retention programmes.
• Leading the activities of the Management team, budgeting, cost control and achieving the Group's financial targets. Achievements:
• Improved Porsche Dealer Ranking in 2016 to position number 2 out of 90 dealers in Greater China from previously last position.
• Achieved the overall Marketing / CRM award and first place for best in all of Greater China.

Auckland, New Zealand

• Responsibilities:Manage total business operations for importation and distribution business (annual turnover in excess of $100 million), including sales and financial performance. Identifying, developing and directing.
• Increased retail sales volume for CJD by 47% and Peugeot by 9% in 2011, and CJD by 65% and Peugeot by 20% in 2012, and Peugeot by 10% and Citroen by 30% in 2013.
• Negotiated and secured Citroen distribution franchise for New Zealand.
• Negotiated and secured Peugeot Scooter and Peugeot Commercial franchise for New Zealand.
• Introduced an Integrated Communication Strategy to enhance communication effectiveness.
• Increased internal and external customer satisfaction results by 85% since 2010.

Auckland, New Zealand

• Major Achievements:
• Developed the Porsche business in New Zealand from selling just 50 new Porsches in 1999, to 250 new Porsches in both 2005 and 2007, with six record sales years in a row.
• Achieved one of the highest new Porsche market shares in the world.
• Introduced sales order management and inventory systems.
• Developed the retail dealer network premises to comply with Porsche international corporate identity guidelines and supervised the building projects.
• Introduced Porsche World Roadshow concept to NZ and carried out events successfully in 2001, 2003, 2005, 2006 and 2007.

Auckland, New Zealand

• Responsible for the ongoing effectiveness, profitability and enhancement of the wholesale and retail after sales business for BMW, Rover, Land Rover and MG products in New Zealand and for the development of training.
• Managed customer satisfaction through a very challenging technical period for the Land Rover Group.
• Achieved the third highest national CSI rating of all BMW subsidiaries worldwide.
• Introduced Key Performance Indicators and Measurement Systems to benchmark retail partners’ service operations.
• Implemented a number of new training initiatives to enhance staff performance.

Auckland

• Responsible for all sales and marketing functions for BMW and Rover Group wholesale and importation business in New Zealand working for a factory subsidiary of BMW AG in Germany.Achievements:
• Reintroduction and development of the Rover, Land Rover and MG brands back into the New Zealand marketplace.
• Enhancement and further development of the BMW brand to allow development of the new Group brands.
• Successfully launched a number of new models into the market.
• Developed new communication strategies including advertising, events, and direct marketing.

Munich Area, Germany

• Developed training programmes and facilitated programmes in english speaking counties around the world.Achievements:
• Learned German language and about German culture.
• Introduced new product training methodology using activity based learning.
• Liaised with engineering staff about new product developments, and designed training programmes to educate sales staff about product features and benefits that they could use in the sales process.
• Organised production and distribution of training material for the world-wide markets.
• Carried out international management and product training in English world-wide.

Mba, Business Administration And Management, General, Masters Degree

Activities and Societies: Member of MBA Case study team representing Auckland University in International Case competition in 2005

Diploma In Business, Management

Diploma In Business, Personnel Management & Employee Relations

Advanced Trade Certificate, Automotive Engineering Technology/Technician

Activities and Societies: Automotive Engineering apprenticeship

University Entrance, General Studies