Comprehensive support for client's utilizing ORACLE/JD Edwards World Software operating on IBM AS/400, i and power series.

Comprehensive support for client's utilizing ORACLE/JD Edwards World Software operating on IBM AS/400, i and power series.

Perform systems analysis to meet user request for changes to JD Edwards World Software. Created Query reports for ad hoc user requests.Modified and created FASTR reports for financial reporting.Executed daily, weekly and monthly backup processes for both IBM and Microsoft environments.Perform troubleshooting and repair of computer problems as reported by users.Managed trouble tickets when problems were executed to technical support company. *Perform computer software and hardware upgrades, implementation of upgrades to third party software, maintain user profiles and system security.Performed project accounting tasks.Assisted with office administration.

Supported JD Edwards World SoftwareMaintaied User SecurityCreated queries in support user requestsPerformed end user trainingPerformed year end updates to JDE World software

Perform systems analysis to meet user request for changes to JD Edwards World Software. *Perform computer software and hardware upgrades, implementation of upgrades to third party software, maintain user profiles and system security.

*Managed software application team of four direct reports. *Performed systems analysis to comply with user request for changes to JD Edwards World Software. *Directed installation of computer software and hardware upgrades, implementation of upgrades to third party software, maintain user profiles and system security. *Participated with the development of Sarbanes-Oxley Section 404 controls for JD Edwards applications. *Performed periodic testing of controls and reported the results to management.

Performed product planning, systems analysis, computer programming for IBM AS/400 based integrated accounting systems, marketing, installation of computer hardware and software, and user training. *Prepared internal financial reports, worked with CPA, and prepared mandated reports for government tax agencies.

Managed eight product quality control and documentation direct reports for an IBM AS/400 based construction accounting software provider. *Assisted with product planning, system analysis and design for new products and features.*Performed individual and group training programs, and participated in marketing demonstrations.