Concierge
Creating a luxury environment and exceeding expectations in all hospitality services. Approach all encounters with residents, guests, and colleagues in a friendly, attentive, courteous, and service-oriented manner. Respect the privacy, time and resources of each resident. Communicate resident concerns to property management and Related’s Office. Monitor security systems and cameras, conduct inspections of the property and report any incidents or damages. Maintain accurate records of incoming and outgoing packages, deliveries and complete shift notes and “pass-on” logs to ensure successful communication through shift changes.