Incorporated in 1925, Graybar procures, warehouses, and delivers just about any kind of electrical or communications and data product, component, or related service to its customers. It stocks and sells hundreds of thousands of items from thousands of manufacturers.Graybar serves customers in the telephone industry, cable television, municipals and utilities deploying voice, video and data broadband applications; competitive local exchange carriers, and the contractor community.Our service provider customers are looking for ways to offer new services to improve their revenues while retaining and growing their customer base. To do this they must enhance their networks, improve operational efficiencies and reduce total cost of ownership. At the same time they must consider new business models to offer the services demanded by their customers. The standard services of voice, data, video and wireless are now joined by emerging services such as over-the-top (OTT) video, gaming, home networking, smart metering and tele-x (workforce, medicine, education) applications.Technologies, including Fiber to the Home (FTTH), Wireless (Cellular) Backhaul, Last Mile Wireless Solutions, Smart Grid and Next Generation IP and Ethernet Solutions are now being deployed, creating new opportunities and revenue streams for service provider customers.At Graybar, our specialized sales force can help service providers and utilities integrate existing infrastructure platforms, take fiber deeper into their networks and deploy wireless solutions to enhance broadband service capabilities. Our extensive offering of supply chain services can help reduce costs and improve profitability. With our zone warehouses, we are able to offer access to products unique to our customers, and we can stage product deliveries to meet specific installation requirements.

Signal Telcom owned and operated 10 local exchange carriers, ISP's and Cable TV providers in 7 different states. Oversaw all IT operations for Signal Telcom Partners and its ten companies. Managed and maintained fiber-to-the-home and DSL networks. Managed LAN operations including site-to-site VPN's. Ensured successful business continuity planning. Prepared operating and cap-ex budgets. Reviewed monthly financials. Managed IT staff. Ensured efficient IT policies and procedures. Accomplishments:Managed the migration of over 5,000 ISP customers to a new email systemDeveloped business continuity plan (BCP) for all of our companiesSetup in-house monitoring and management system for our IT networksPerformed data preparation and integrity verification of accounting files for migration of over twenty companiesEngineered and implemented 900 MHz fixed wireless broadband network outside of our Telco boundariesOversaw technical aspects of implementing fiber-fed digital carrier cabinet networksManaged fiber-to-the-home deploymentDeveloped current and consistent Acceptable Use Policies, Terms of Use, and Privacy Policies

Provider of telephone, Internet, and Cable TV services to the towns of Gridley, Meadows and Lake Bloomington; Maintained local area network and provided software support for internal employees. Monitored and maintained Internet services network. Assisted with telephone company's Central Office maintenance. Supervised helpdesk personnel. Aided in budgetary planning for IT department. Assisted with outside plant operations including installation of fiber optic cable. Provided technology and software consulting to local business and individuals. Provided level III helpdesk assistance to Internet customers. Designed websites and desktop publishing material. Researched and recommended IT products. Ordered and inventoried all materials and supplies for IT department. Trained company employees on Microsoft Office suite and other software.Accomplishments:Helped bring production of telephone directory in-house which increased revenues two-fold.Developed timesheet database with GUI that cut payroll processing time by two-thirds.Designed operating statistics program to track company data on a monthly basisInitiated providing computer consulting and repair services to increase revenuesDeveloped system for consolidating affiliate's financials into a consistent format

Provider of business application and technical training to local businesses.; Provided business application training to clients. Related real-world uses to training material. Developed own educational materials to use in training.