Key Roles and Responsibilities *Inside/Outside sales *Created dealer program and pricing*Dealer Support*Created Cost analysis Reports*Organized Quickbooks online ordering and inventory systems*Website creation/maintenance and order taking

Key Roles and Responsibilities *Manage production workflow and team.*Identified and diagnosed QC and warranty issues.*Create and maintain custom reports for total $ shipped.*Negotiate shipping rates from partnering manufacturers by air and sea.*Created Revel Bikes website and Order taking system*Inside/Outside sales Director*Created Dealer program and pricing*Created Distributor program and pricing*Dealer/Distributor Support*Created Cost analysis spreadsheet *Organized Quickbooks online ordering and inventory systems*Integrated SOS inventory system with Quickbooks*Created Shipping Management system and currently assist in picking, packing and shipping bikes

Key Roles and Responsibilities *Inside Sales and Dealer Support*Website management and order fulfillment *Technical support*Attended dealer and consumer trade shows *Hosted brand nights at local dealers*Part of beta testing program for new products*Created and managed nationwide ambassador program*Created and managed Amazon store

Key Roles and Responsibilities *Started and maintained an extensive dealer network which is now over 175 dealers and international distributors for Borealis Fat Bikes.*Managed and constructed monthly newsletters that kept our dealer/distributor network informed of sales and new products.*Assisted in the design and development of new products such as frames, and bicycle components. I also prototyped and tested all new products and documented my experiences.*Consistently met sales goals and helped Borealis Fat Bikes double in size in terms of sales year over year.*Assisted in the shipping and production sides of Borealis Fat Bikes and developed a logical international shipping procedure for our customers.*Created Pricing structure and dealer level breakdown documents.*Proficient in QuickBooks pos system and assisted in developing new strategies to optimizeit’s performance.*Managed incoming and outgoing sales and dealer service calls.*Organized weekly dealer sales and customer service meetings.*Took part in daily design and development meetings for new products.*Took part in prototyping and testing new products and then documenting my experiencesand changes that need to be made by the manufacturer.*Handled daily email from website forms and dealer network.*Helped with shipping and production departments when short handed.*Constantly design and develop a company newsletter that went to every dealer anddistributor monthly.

Key Roles and Responsibilities *Successfully assisted in developing and operating a new cycling website for Colorado Cyclistwhich has seen its customer base grow every year since its inception.*Exceptional level of versatility and multitasking gained from a wide variety of managerialand technical skills in sales, customer service, retail operations, website direction, and website scheduling and planning when employed with Colorado Cyclist.*Managed incoming and outgoing sales and customer service calls.*Managed and directed everyday website tasks such as HTML, copy implementation andimage and category creation.*Managed all customer service emails and technical questions.*Trained new employees for sales and customer service related calls, and internet sales andcustomer service.*Resolved customer related issues and complaints.