Greg Frederick Email & Phone Number

Langley, WA, US

- Manage internal knowledgebase- Generate video content for training program- Perform help center and ticketing system administration- Develop efficiency tools and automations- Leverage analytics to share valuable insights- Provide technical support for subscribers worldwide

Washington, United States

AV Capture All is a boutique SAAS company with a focus on local governments and courts. My role is three-fold:- Customer technical support (dealing with general IT issues and complex audio/video issues)- Software test (development, automation, and execution of test cases)- Tutorial generation (technical writing, graphic design, multimedia content.

Greater Seattle Area

Provides clientele with expertise in the following areas:- Test Development (Software, Firmware, Device Drivers)- Regulatory Compliance (Consumer Electronics)- Technical Writing- Customer Advocacy

Mukilteo, WA

• Regulatory Compliance Engineer Duties:
• Headed international effort to improve regulatory compliance strategies for 14 brands
• Provided resolution management as issues arose
• Researched regulations and authored technical guides to provide organizational roadmap for attaining global market access
• Expert in electrical product regulations for US, CA, UK, EU, AU, JP, and CN, including UL, FCC, Prop 65, CARB, FDA CDRH, EPA, DOE, CSA, ICES, CE (GPS, LVD, EMC, RED, RoHS, REACH), WEEE, ErP, Triman, RCM, PSE, and China.
• Familiar with CPSC, OSHA, WERCS, NOM, CCC, and K-REACH

Mukilteo, Washington

• Regulatory Compliance Engineer Duties:
• Orchestrated overhaul of 100+ product labels and certificates to bring product line up-to-date with global regulations
• Researched regulations and authored technical guides to provide organizational roadmap for attaining global market accessSoftware Test Engineer Duties:
• Performed software test planning, estimation, and execution
• Provided software developers with bug logging, refined reproduction steps, and fix verificationEngineering Test Technician Duties:
• Tested hardware prototypes for stand-alone and networked audio DSP products

• R&D Engineering Department Duties:
• Tested HW prototypes
• Performed SW test planning and execution
• Ensured regulatory compliance requirements are met world-wide

• Test Department Duties:
• Tested all sub-assemblies and finished products
• Set several new records for testing efficiency
• Performed troubleshooting to the component level

• Manufacturing Department Duties:
• Built, tested, and packaged SL1 (digital vinyl emulator interface)
• Performed troubleshooting of SL1 PCBs to component level
• Set new company record for efficiency in testing the SL1

• Started by testing surround sound amplifier sub-assemblies and finished products
• Moved on to testing all other products in the Audio Control catalog
• Was responsible for ensuring that ship dates were met by quickly troubleshooting and fixing a variety of audio electronics PCBs to the component level

Langley, WA

• Provided excellence in all aspects of fine dining food service
• Established positive relationships with customers

Everett, WA

• Set up microphones, routed audio cables, and ran sound for performances (including the use of a 42 channel mixing console and assorted media sources and signal processing devices)
• Set up video recorders and monitors, routed video cables, and set up control systems
• Managed AV inventory
• Built and struck sets
• Installed, focused, and cabled lighting
• Weighted arbors

Associate Of Science (A.S.), Computer And Electronics Technology

Education record

Activities and Societies: Rotary Club