Greg Gardner

Greg Gardner Email and Phone Number

Senior Customer Support Engineer at Ancora Software @ ancora Software, Inc.
san diego, california, united states
Greg Gardner's Location
Martinsburg, West Virginia, United States, United States
About Greg Gardner

Greg Gardner is a Senior Customer Support Engineer at Ancora Software at ancora Software, Inc.. Colleagues describe him as "I worked with Greg Gardner at Enterprise Iron on the Federal Employee Thrift program for three years. Greg was my direct supervisor for most of my time on the contract. The contract had an elaborate development process due to the overall complexity, size, and financial and federal regulations. Greg worked with me to understand the different flows and correctly set expectations. I had deadlines and strict security & testing procedures, but I never felt overwhelmed. Greg conducted follow-ups to ensure projects moved along at a proper pace. Greg did a fantastic job of keeping a positive work & team dynamic and emphasized the importance of a quality product. I enjoyed working with Greg and learned practical techniques I can use in the future. I have no doubt Greg would be a valuable asset to any organization."

Greg Gardner's Current Company Details
ancora Software, Inc.

Ancora Software, Inc.

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Senior Customer Support Engineer at Ancora Software
san diego, california, united states
Employees:
10
Greg Gardner Work Experience Details
  • Ancora Software, Inc.
    Senior Customer Support Engineer
    Ancora Software, Inc. Jan 2023 - Present
  • Enterprise Iron Financial Industry Solutions, Inc.
    Consultant
    Enterprise Iron Financial Industry Solutions, Inc. Jan 2014 - Jan 2023
    Martinsburg, Wv
    Development Team Lead managing software developers, business analysts, tech support, and quality assurance resources for the FRTIB (Federal Retirement Thrift Investment Board).Manage software applications for Business Process Management & Workflow (EXP AG), Document/Forms Processing & Data Capture (DocXP), Reporting, and Omni Admin Web.Manage applications through the full Software Development Life Cycle (SDLC) and supported Production deployments and post-Production maintenance.Work closely with Cross Functional, other development teams, business users, and stakeholders to manage all software changes and upgrades.
  • Peladon Software, Inc.  / Advanced Data Sprectrum
    Technical Support Representative
    Peladon Software, Inc. / Advanced Data Sprectrum Sep 2004 - Oct 2013
    Martinsburg, Wv
    • Installation, Configuration, Training, and ongoing technical support for a forms processing software system utilizing ICR/OCR technology & Peladon Software’s DocXP application which uses SQL Server as the backend database system• Involved in large and small scale projects for structured and unstructured forms for direct sales clients as well as integrators/resellers, this has included travel to various locations within the United States, the United Kingdom, and to Australia
  • Mitek Systems, Inc.
    Technical Support Representative
    Mitek Systems, Inc. 1997 - 2004
    Frederick, Md
    • Installation, Configuration, Training, and ongoing technical support for a forms processing software system utilizing ICR/OCR technology• Provide sales technical support and demonstrations
  • Ravenn Data Systems
    Customer Support Representative
    Ravenn Data Systems May 1995 - Dec 1997
    Sterling, Va
  • Mitek Systems, Inc.
    Manager Of Technical Services
    Mitek Systems, Inc. Mar 1988 - May 1995
    Sterling, Va
    • Managed the customer service department and was responsible for keeping contracts up to date, managing customer service calls, scheduling technical resources for on-site and in-house maintenance calls, managed shipping and receiving department
  • Contel
    Senior Customer Support Engineer
    Contel May 1986 - Mar 1988
    Chantilly, Va
    • A member of the On-Call technical support group that was responsible for Federal Government contracts on computer equipment in the Washington, DC metro area• All maintenance calls were performed on-site to equipment ranging from PC-based equipment to mini-computers and large scale disk drive platter systems• Worked on a specific government contract in many different locations around the Washington DC metro area that involved TEMPEST equipment as well as commercially available hardware and software
  • International Technology Corporation
    Customer Support Engineer
    International Technology Corporation Apr 1985 - May 1986
    Mclean, Va
    • Manufactured and repaired TEMPEST equipment manufactured by International Technology Corporation

Greg Gardner Education Details

Frequently Asked Questions about Greg Gardner

What company does Greg Gardner work for?

Greg Gardner works for Ancora Software, Inc.

What is Greg Gardner's role at the current company?

Greg Gardner's current role is Senior Customer Support Engineer at Ancora Software.

What is Greg Gardner's email address?

Greg Gardner's email address is gg****@****ail.com

What is Greg Gardner's direct phone number?

Greg Gardner's direct phone number is +130426*****

What schools did Greg Gardner attend?

Greg Gardner attended Pittsburgh Technical College.

Who are Greg Gardner's colleagues?

Greg Gardner's colleagues are Ross Lee, Kalin Dyankov, James Parkinson, Wendy Pratt, Doug Bui, Gavin Headen, Christian Keay.

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