Greg Kaplan Email & Phone Number

116 Oak Street Glastonbury, Ct 06033 Cell 860-989-3071

Establish long term alliances with merchants, empowering them with pertinent knowledge regarding credit card services.Deliver high standards in the sales of merchant processing services for Visa, MasterCard, American Express, Discover Card, Debit Cards, Gift Cards and Telecheck in retail, supermarket, direct marketing, manufacturing, health care, internet, mobile companies.Encourage constructive dialogue with merchants, systematically enriching them with an understanding of various credit card terminals and software that would complement their specific needs. Clover POS, Mini, Mobile, Flex and Clover Go devices. Explain the service, NO contract and policy parameters in terms a constituent could understand. Maintain a competitive advantage by capitalizing on industry trends and continually gaining a comprehensive knowledge of the products to keep pace with an ever-changing marketplace.Continually foster relationships with employers, colleagues and merchants.Continue personal customer service with installation and thorough explanation of purchased equipment. Cell 860-989-3071

Same as above

Successfully gained in-depth and current knowledge for the sales of merchant processing services.Established a balanced set of metrics to manage customer satisfaction and savings while driving up company profits.

Successfully staffed, supervised, and motivated agents in the selling of supplemental accident and health insurance. Through coaching and assessing the workforce, was able to promote a culture of energy and commitment that stretched people to excel and maximize performance. Developed managers for the Northeast Division, which consisted of 1100 sales people. Conducted motivational training seminars designed to encourage the pursuit of management positions within the organization.

Bachelor Of Arts (B.A.), Economics

Education record