Greg Marcus Email & Phone Number

Leeds, England, United Kingdom

Key Responsibilities• Answering calls on an inbound call team for clients who need debt advice.• Completing budget reviews and providing detailed debt advice• Providing detailed discussions around insolvency options such as bankruptcy, debt relief orders or IVAs• Looking to spot vulnerabilities and where this may have an impact on their ability to repay the debt.• Providing advice where possible on vulnerabilities and sign posting vulnerable clients to third party agencies such as MIND, Macmillan Cancer Support and Shelter.Achievements;• Completed an intense 7-week academy to gain the knowledge to provide the most accurate debt advice.• Completed various training modules, such as Data protection, FCA regulation, Code of Conduct and handling complaints.• Completed a 2-day course on dealing and being able to spot vulnerable clients and how best to provide help.

Leeds, England, United Kingdom

Leeds

Key Responsibilities• Answering calls on an inbound call team for clients who need debt advice.• Completing budget reviews and providing detailed debt advice.• Looking to spot vulnerabilities and where this may have an impact on their ability to repay the debt.• Providing advice where possible on vulnerabilities and sign posting vulnerable clients to third party agencies such as MIND, Macmillan Cancer Support and Shelter.Achievements;• Completed an intense 7-week academy to gain the knowledge to provide the most accurate debt advice.• Completed various training modules, such as Data protection, FCA regulation, Code of Conduct and handling complaints.• Completed a 2-day course on dealing and being able to spot vulnerable clients and how best to provide help.

Leeds, England, United Kingdom

Legal Adviser, Slater and Gordon; July 2013 – July 2019Key Responsibilities; ● Running a litigated case load of Noise Induced hearing loss claims.● Dealing with restoration. ● Obtaining and review medical reports and engineering reports.● Working to strict court directions and managing a varied workload as well as communicating with multiple parties including clients, medical experts, engineering experts, barristers and judges.● Prioritising my time and managing expectations throughout the running of each case.Achievements;● Receiving positive feedback on a personal level from clients.● Achieving target and bonus on settlement targets.● Undertook various elements of training including, GDPR, Equality and Diversity, Anti Money Laundering and Modern Slavery.

Blackpool, England, United Kingdom

Key Responsibilities;● Preparation of starters, main course and deserts from a different set menu each day ● Preparing breakfast for over 200 guests without any supervision or guidance. ● Working to strict timescales to ensure the various elements of food preparation are completed for the same time. ● Delegating work to commis chefs and providing training in food preparation.Achievements;● Being nominated for employee of the month for contribution towards the business. ● Undertook various elements of training including; food health and safety, manual handling, COSHH and fire safety.