Debt Advisor
Current- Key Responsibilities
- Answering calls on an inbound call team for clients who need debt advice.
- Completing budget reviews and providing detailed debt advice
- Providing detailed discussions around insolvency options such as bankruptcy, debt relief orders or IVAs
- Looking to spot vulnerabilities and where this may have an impact on their ability to repay the debt.
- Providing advice where possible on vulnerabilities and sign posting vulnerable clients to third party agencies such as MIND, Macmillan Cancer Support and Shelter.Achievements;