Greg Matson

Greg Matson Email and Phone Number

Technical Product Manager @ BEDROCK MANUFACTURING CO.
Kirkland, WA, US
Greg Matson's Location
Greater Seattle Area, United States
Greg Matson's Contact Details
About Greg Matson

Greg Matson is a Technical Product Manager at BEDROCK MANUFACTURING CO.. He possess expertise in program management, management, business process improvement, business process, retail and 13 more skills.

Greg Matson's Current Company Details
BEDROCK MANUFACTURING CO.

Bedrock Manufacturing Co.

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Technical Product Manager
Kirkland, WA, US
Greg Matson Work Experience Details
  • Bedrock Manufacturing Co.
    Technical Product Manager
    Bedrock Manufacturing Co.
    Kirkland, Wa, Us
    View
  • Bedrock Manufacturing Co.
    Technical Product Manager
    Bedrock Manufacturing Co. Jul 2023 - Present
    Seattle, Wa
    View
  • Bedrock Manufacturing
    Lead Business Analyst
    Bedrock Manufacturing May 2022 - Aug 2023
    Seattle, Washington, United States
    Member of Information/Technology team serving two companies, Filson (Seattle, WA) and Shinola (Detroit, MI). Leading a Microsoft Dynamics AX/365 team of six analysts and technical experts.Deep experience in e-Commerce, Wholesale, order fulfillment and returns, and systems integrations in Microsoft Dynamics AX.
  • Bedrock Manufacturing
    Business Analyst
    Bedrock Manufacturing Jan 2018 - Jun 2022
    Seattle, Washington, United States
    Member of Information/Technology team serving Filson (Seattle, WA) and Shinola (Detroit, MI). Microsoft Dynamics AX generalist, specializing in e-Commerce, Wholesale, order fulfillment/returns, and systems integrations.Responsibilities:• Assess business needs• Develop Functional Specifications• Project Coordination• Support• Quality Assurance• Documentation/Training
  • Cc Filson
    Business Analyst
    Cc Filson Jul 2010 - Jun 2022
    • Resolve business process problems or deliver business process improvements.• Respond to various system problems or needs of Filson users and manage these issues to resolution.
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  • Cc Filson
    Business Project Manager
    Cc Filson Jul 2005 - Jun 2010
    • Relationship manager for e-commerce site & order fulfillment vendor• Relationship manager for ERP software• Technical advisor to Customer Service ManagerAccomplishments:• Stepped in as interim Customer Service Manager for four months during busy holiday season, managed staff of 12 and trained replacement Customer Service Manager• Launched web store, call center, and fulfillment solution in two months through outside vendor• Replaced outdated company phone system with VoIP phone system and new call center management software• Streamlined order fulfillment process to improve service and reduce staffing
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  • Cc Filson
    Training Manager & Customer Service Supervisor
    Cc Filson 1999 - 2005
    • Designed and delivered complete training for Customer Service agents• Supervised daily operations of Customer Service team of 12-24 agents• Designed and delivered 300-page reference manual for entire product line
    View

Greg Matson Skills

Program Management Management Business Process Improvement Business Process Retail Customer Service Training Vendor Management Merchandising Call Centers Customer Experience Sales Inventory Management Cross Functional Team Leadership Team Leadership Apparel Forecasting Sourcing

Frequently Asked Questions about Greg Matson

What company does Greg Matson work for?

Greg Matson works for Bedrock Manufacturing Co.

What is Greg Matson's role at the current company?

Greg Matson's current role is Technical Product Manager.

What is Greg Matson's email address?

Greg Matson's email address is gr****@****son.com

What is Greg Matson's direct phone number?

Greg Matson's direct phone number is +136060*****

What skills is Greg Matson known for?

Greg Matson has skills like Program Management, Management, Business Process Improvement, Business Process, Retail, Customer Service, Training, Vendor Management, Merchandising, Call Centers, Customer Experience, Sales.

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