Greg Mcafee Email & Phone Number

El Cajon, CA, US

San Diego, California

Greater San Diego Area

Contracted through Apex Systems for project based employment with SDG&E/Sempra. Modified and improved electric lineman night school coursework. Communicated with San Diego City College instructors and other subject matter experts (SMEs) to devise new content and refurbish current curriculum. Also created new Emergency Action Plan (EAP) training to.

Strategized with Fortune 500 clients, presenting solutions/plans. Communicated with client’s subject matter experts (SMEs), extracting pertinent information, then transformed content into digestible pieces. Storyboard client content with visuals and on screen text. Delivered pre-production materials to clients and focus groups to gain acceptance. Polished.

Greater San Diego Area

• Survival Systems International, Inc. is an innovative lifeboat manufacturing company that provides offshore operators with the equipment, the instruction and the knowledge to achieve a safe evacuation when an emergency.
• Created eLearning material for employees using Articulate Storyline.
• Responsible for training logistics, including international travel, facilitation and customer support.
• Analyzed and streamlined previous training courses.
• Designed and delivered training curriculum for customers worldwide.
• Created and executed a successful global “Train the Trainer” course for international offices.

• The mission of Bridgepoint Education is to provide high quality, innovative education services to enrich the lives and communities the company serves.
• Increased team's student retention by over 25%.
• Designed eLearning material for students using Adobe Captivate and Instructor-Lead online training.
• Provided needs assessment and specific needs training.
• Conducted online classroom walk-through for students via webinar.

• Cashcall provides unsecured personal loans quickly. The funds are deposited directly into the borrower's bank account and the application can be completed painlessly online.
• Created and facilitated company-wide FDCPA (Fair Debt Collection Practices Act) training.
• Designed and lead departmental training curriculum.
• Identified gaps in processes and participated in issue resolution and quality improvement.
• Developed and conducted management training modules including: Sales Mastery, Setting and Achieving Goals, Time Management and Sexual Harassment Prevention.

Greater San Diego Area

• Integrated Services Group was a consumer debt collection agency. They provided their customers with the highest standard in professional customer service and accounts receivable service. Their idea was to create.
• Created curriculum, hired trainers and lead ISU (Integrated Services University), the training department for a start-up company which included scheduling of employees, departmental budget, internal promotions, etc.
• Responsible for tracking, updating, and maintaining the Learning Management Database; this included event creation, data maintenance and consistency, attendee/program reports, enrollment, certificate distribution, and.
• Wrote job descriptions for new employment opportunities.
• Personally responsible for training over 350 employees in proprietary software program, On-boarding, Sales Mastery, Negotiation Techniques, and TelCom (Telephone Communication) Skills.
• Assisted team members with questions or highly escalated calls in the absence of a supervisor.

Greater San Diego Area

Designed and facilitated all employee training programs including, Orientation, Phone Skills, Listening and Response, and Negotiations MasteryManaged more than 20 employees in company’s most successful collection departmentAwarded “Most Successful Manager” four times by peers

Bachelors, Organizational Management, 3.87 Gpa

Activities and Societies: Graduated Magna Cum Laude

Education record

Education record