I am passionate senior manager with 25 years of experience in a diverse range of roles. I have broad, well-developed skills developed through a strong career background in operations management, client engagement, project delivery, information technology, service delivery, and staff management. An established record of streamlining and simplifying processes while delivering measurable benefits for the organisation.A values-led and empathetic leader who is able to effectively communicate at all levels within and outside the organisation. Leads by example and champions initiatives that ensure alignment of strategies with organisational objectives. A strategic and contrarian thinker and scenario planner.An agile leader well-versed in building and leading high-performing teams. Extensive experience in planning, resourcing, coordinating, monitoring, leading, supporting, and developing staff in a team environment to achieve quality outcomes. A key element of all achievements and success has been through a highly developed interpersonal and influencing skills.Previous to my current role I worked within the IT industry for nearly 20 years. During this period I led and managed sizable and varied teams of IT professionals in a range of IT related solutions and large scale IT and business related projects. I maintain my strong appreciation of IT industry trends and the challenges facing organisations in the delivery and support of information technology.My formal qualifications include a Master of Commerce, Postgraduate Diploma in Management, a Graduate Certificate in Business Management, and a Bachelor of Education. I have also recently completed the Australian Institute of Company Directors, Company Directors Course. Both my professional experience and tertiary education have given me an excellent grounding to undertake many and varied roles within large and complex organisations. I am a strong believer in continual learning, which is demonstrated through both my academic, professional and personal pursuits.