Greg Sides Email & Phone Number

Lewes, De, Us

Rockville, Maryland, United States

Nashville, Tennessee

Greater Nashville Area, Tn

* Created, modified client file templates using in-house build UIs.* Created, modified, and troubleshooted client FTP connections

Greater Nashville Area, Tn

* Reviewed and shared with employees internal team service level metric to ensure they were met.

Greater Nashville Area, Tn

* Go-to Guy – assisted coworkers with technical questions on Data Projects.* Created, monitored, and shared data from quality assurance check lists for the team.* Planned, prepared briefings and provided hands on experiences for team members.* Lead Data Project team trainings and meetings.* Expertly maintained / managed 10 personal book of business* Included managing multiple high revenue strategic accounts.

Laurel, Maryland

* Analyzed, discovered issues, researched issues, and recommended fixes to manage complex databases containing medical records and consumer survey responses from thousands of surveys.* Solved client’s submitted data problems/concerns/questions through phone calls and emails.* Developed and employed SQL queries to generate reports for clients and management who investigated and rectified process failures and maintain and update the code base.* Through interaction with management and team members, set and achieved quarterly team goals.* Volunteered and lead Data Project cross training to expand the knowledge of members of other teams.