• Direct assistant to Aeromedical Evacuation Squadron Commander, leading and managing 150+ Airmen to ensure peacetime mission readiness.• Coordinates time sensitive, mission critical en route patient care and transport throughout the Air Force enterprise.• Prepares patient-related correspondence and special orders for patient assignment, reassignment, and aeromedical evacuation• Develops and maintains strong and positive civilian contractor, supplier and vendor relationships.• Works closely with Joint Services to coordinate mass casualty training exercises, full-scale mission support, and airlift within Air Mobility Command.• Compiles information including but not limited to medical readiness, deployment availability, and prepares quality assurance reports.• Responsible for monthly briefing covering national data security and sharing pertinent information (classified and non-classified) within unit.• Analyze operational data, establish monitoring and tracking processes to maintain accurate medical equipment and narcotics inventory records.• Accountable for annual budget projection, implementation, tracking and reporting to senior leadership and Wing Command.• Reshapes existing processes to align with Air Force Core Values for the purpose of strengthening a culture of success and efficiency.• Optimizes workload and cost data to validate manpower requirements, developing adjustments and projections to support clinical or mission changes.• Oversees human resources, training and performance reviews in accordance with Air Force Instructions and Department of Defense policies.

• Managed budgets of up to $28 million, increased revenue by14% in first year as General Manager• Served as the face of the organization, responding to inquiries and grievances, in an expedited manner.• Oversaw membership acquisition and retention strategy as delivered by Membership Director to meet and exceed monthly, quarterly and annual membership revenue goals• Ensured integrity of all financial and accounting operations, including monitoring profit and loss, budget management, credit transactions and payroll administration.• Executed staffing lifecycle, including recruitment, onboarding, training and termination, as well as performance management and employee relations; ensuring all areas align with company culture and standards.• Partnered with Senior Management to analyze current performance, track and develop strategies to maximize revenue goals.• Monitored inventory and prepares orders, as needed, accounting for variances and guaranteeing accuracy of all materials.• Collaborated with internal teams (Marketing, Membership, etc.) to plan and advertise events.• Guaranteed that all staff, policies and procedures are in compliance with applicable state and federal regulations.

• Improved restaurant growth, catering operations and non- gameday events, resulting in $6 million in annual revenue.• Planned and managed a variety of corporate and private events toattract and diversify regional client base.• Safeguarded integrity of all food service operations, with a focus on financial management and inventory control.• Managed critical relationships with internal departments to maintain optimal functioning and smooth operations.