· Manage the operational needs and problem resolution for 7 client accounts with primary accounts having a total disbursed volume of $2.1 billion (Sept 2006 – Sept 2007)· Subject matter expert and primary contact for clients on policies, procedures, program guidelines, escalated customer issues and operational standards for all loan programs· Coordinate with Business Development, Telesales, and Client Marketing Services groups for review and implementation of new clients and programs including various marketing campaigns (online, direct mail, Direct Response TV), telephone numbers, and online application links· Facilitate and lead operational conference calls for clients

· Promoted after 7 months of hire date based on consistently meeting inside sales percentage goals and proven client management skills· Developed and maintained relationships with local businesses (insurance companies, automobile dealerships, mechanics, colleges/universities, etc.)· Assisted in the daily management and flux of customers and rental cars· Responsible for handling incoming phone calls/questions/reservations

· Orchestrated and managed daily tours and tastings of the winery and the brewery· Assisted in wine/beer production and bottling

Farm hand on a several hundred acre property (Alfalfa & other crops). - Equipment Operation & Maintenance- Hay raking & tipping aficionado- Helped manage farm schedule based on weather- Transportation of product