Greg Albee Email & Phone Number

Chattanooga, Tennessee Area

• Work in Adobe Photoshop and Illustrator to create designs for printing on garments
• Operate digital printer and other machines during printing process
• Manage computer network and files for customer interactions (including cash register)

Chattanooga, Tennessee Area

• Created Tableau and Power BI dashboards for performance monitoring and predictive analysis
• Worked with Agile tools (Kanban/Scrum/Lean) and version control systems (GitHub)
• Standardized datasets and designed relational database structure in SQL server
• Developed SQL queries and stored procedure code for executive-level reports
• Built and automated reports in SSRS and Excel – including VBA and data-driven subscriptions

Chattanooga, Tennessee Area

• Answered phone calls, entered customer orders and registered customers for training/workshops
• Assisted the technology office with relational database design and mapping for data dictionary
• Performed testing for new website and social network

Chattanooga, Tennessee Area

• Performed remodeling and repairs on residential homes:Added a small bedroom to an existing houseInstalled kitchen and bath cabinets/fixtures, painted walls/ceilings, installed flooring, etc.

Chattanooga, Tennessee Area

• Business Project Manager (July 2005 – April 2009)Developed/maintained a scorecard to monitor Service Operations quality & productivityConducted continuous quality improvement for National & Middle Market client.
• Technical Coach (June 2004 – July 2005)Worked to become certified in Performance Catalyst ManagementRefined leadership skills by effectively managing the quality/productivity of my teams
• Audit Quality Reviewer (March 2003 – June 2004)Performed audits on high dollar claims as well as random audits on claim processing staffFacilitated up-training and new hire classes
• Claim and Adjustment Processor (Dec. 2001 – March 2003)Developed foundational knowledge of the healthcare industry and Service Operations Performed in the top quartile of processors for both quality and productivity.

Secondary Education And Teaching

Education record