Greg Bako Email & Phone Number

San Francisco, Ca, Us

San Francisco, California, Us

Gusto is a modern, online people platform that helps small businesses take care of their teams. To learn more about life at Gusto, visit gusto.com/careers. We’re hiring in San Francisco, Denver, and New York.

San Francisco, California, Us

Product Lead for Monetization Led product development on the core monetization platform and revenue systems behind all Checkr revenue. Responsibilities(1) drove vision, strategy, roadmap, and operational model for the team from scratch(2) owned end-to-end customer billing experience, including product utilization data, pricing, invoices, and payments(3) collaborated with product and revenue teams to define monetization strategy and implement billing for new productsKey Accomplishments:- Enabled 17 product launches worth millions in net new revenue, including the International expansion to 200+ countries.- Grew team from 2-10, launched new billing service, secured staffing from all teams to migrate products to new billing service- Supported 5+ strategic customer go-lives through platform enhancements, unlocking Checkr’s Enterprise market expansion.- Reduced engineering support costs for billing by 50%, and achieved a 30% YoY improvement in the US invoicing KPI.- Formed cross-functional pricing team and reduced the time to price new products by 75% (1 month down to 1 week).Product Lead for Verifications (5 months)Led development of a growing suite of 11 products to unlock new customer segments and industry verticals.Key Accomplishments:- Organized and led data-driven quality initiative, reducing average Drug & Health exam turnaround times by 21% to 39%.- Partnered with Customer Success on ‘voice of the customer’ sessions, enabling rapid product iteration and the retention of strategic accounts worth millions.

Redmond, Washington, Us

Drove large-scale product initiatives focused on native Yammer clients (iOS, Android, Mac, and Windows). Responsible for vision and execution across multiple cross-functional development teams. Mentored junior PMs.Key Accomplishments:- Led successful redesign of mobile apps around team collaboration, delivering major increases in user engagement: more users creating posts (+21%), visiting groups (+75%), and joining groups (+20%).- Launched Yammer’s first native desktop app, doubling long-term retention vs the web client. - Evolved mobile strategy to focus on standalone clients with no major feature parity gaps, enabling Yammer to compete in mobile-first customer segments like Retail.- Presented complete Yammer roadmap at customer conferences like the Microsoft SF TechSummit (1000s of attendees).

San Francisco, Ca, Us

Led cross-functional teams to ship features for growth and engagement on web and mobile. Responsible for all development stages, including user research, design, prototyping, A/B test design, data analysis, coordinating launches, and working with partner teams. Key Accomplishments:– Shipped multiple iterations of the “newsfeed” algorithm at the heart of the core user experience, boosting user engagement, retention, and content creation.– Partnered with the Microsoft Exchange team to staff and lead a joint initiative, delivering a proof-of-concept for integrated messaging across Office 365.– Introduced activity aggregation modules, making it easier for people to find and follow their colleagues.– Overhauled the Android app UX to match platform conventions and user expectations, improving user feedback.

Dallas, Texas, Us

- Secured $900,000 grant from the National Institutes of Health to build software for medical research and education.- Recruited and managed team of 3 (2 engineers and a copywriter).- Built top public education website for medical students and researchers to learn about stroke-related diagnoses.

St. Louis, Mo, Us

The Hope Center aims to accelerate the translation of research findings into therapies for illnesses like Alzheimer's and Parkinson’s. Managed team of 3 to build applications for medical research, including a web-based virtual microscopy system.

St. Louis, Mo, Us

Worked with clients like the Wall Street Journal to design interactive landing pages and ads.

Master Of Business Administration (Mba)

Bfa In Painting, Minor In Computer Science, Second Major In French