Greg Barrett Email and Phone Number
Greg Barrett work email
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Greg Barrett personal email
Work in a place that has to get better.Specialties: Support systems and process improvement
Outdoor Network - Usa
View- Website:
- outdoornetwork.com
- Employees:
- 38
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Contact Center Operations ManagerOutdoor Network - Usa Jan 2019 - PresentSarasota, Florida, United StatesWe are putting together some new technologies to help grow this contact center with the business. Level 1 Quality is complete (core Contact Center KPIs and reporting) now on to Level 2 Quality focus on CSAT and Agent Sat.Update to true Level 2 with a deep focus on Genesys AI. Moving aggressively we are using AI to drive our QA, Gamification, Knowledge Base and our channels. Now that the AI tools are mainstream we can apply the concepts in a clear, eay to use interface to get results in a true Omni-Channel user experience. -
Director Of Customer CareEnvera Systems May 2014 - Sep 2018Sarasota, Florida AreaWe are building out a new contact center to allow us to expand easily with the growth of our sales. -
Global Technical Support And Services ManagerJohnson Controls Feb 2012 - May 2014Sarasota, Florida AreaWe are putting together a global team that is working on the next step for Security as we integrate diverse products to solve real business issues with managing security concerns proactively instead of reactively. -
Global Process LeaderUtc Fire & Security Nov 2003 - Apr 2012Sarasota, Florida AreaInteresting twist on combining GE Security with UTC Fire & Security. -
Technical Support Call Center ManagerGe Security Nov 2003 - Nov 2006Sarasota, Florida Area -
Technical Support ManagerArthur Andersen Apr 1991 - Nov 2003Sarasota, Florida AreaManage the highest ranked Support team in the Tax Software business due to great products and smart agents.
Greg Barrett Skills
Greg Barrett Education Details
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Management Information Systems, General
Frequently Asked Questions about Greg Barrett
What company does Greg Barrett work for?
Greg Barrett works for Outdoor Network - Usa
What is Greg Barrett's role at the current company?
Greg Barrett's current role is Contact Center Operations Manager at Outdoor Network - USA.
What is Greg Barrett's email address?
Greg Barrett's email address is ba****@****zon.net
What schools did Greg Barrett attend?
Greg Barrett attended University Of South Florida.
What are some of Greg Barrett's interests?
Greg Barrett has interest in Motorcycling, Cooking, Exercise, Investing, Outdoors, Electronics, Home Improvement, Reading, Music, Sports.
What skills is Greg Barrett known for?
Greg Barrett has skills like Process Improvement, Security, Management, Integration, Leadership, Enterprise Software, Program Management, Technical Support, Team Building, Project Management, Troubleshooting, Cross Functional Team Leadership.
Who are Greg Barrett's colleagues?
Greg Barrett's colleagues are Katherine Willis, Jeremy Ridder, Nathan Daugherty, Curtis Porter, Curtis Loud Jr, Kimberly Garrett, Debbie Douglas.
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Greg Barrett
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Greg Barrett
Pittsburgh, Pa -
Greg Barrett
San Francisco Bay Area5yahoo.com, gmail.com, rambus.com, supermicro.com, efinixinc.com3 +140846XXXXX
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Greg Barrett
New York City Metropolitan Area
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