System administrator for all enterprise learning systems at a multi-national energy company, Ampol. Developed and implemented a collaborative governance framework for compliance training company-wide with endorsement and regular reporting to all levels, including CEO level. Partner with business SMEs and training leaders to design and implement user friendly training solutions; proactively seek out opportunities to improve processes for the business.Oversee the Learning Management System roadmap, looking at compliance, business and regulatory requirements. Lead strategy and manage day to day operation of enterprise Leaning Management Sydney (LMS) for 16,000+ users internationally. Experience leading an RFP and implementing an upgrade to new LMS. Successfully migrated 5,000+ users into Saba Cloud LMS from another LMS.Built integration between Cornerstone SBX (Saba Cloud) LMS and SuccessFactors HRIS. Launched LinkedIn Learning to whole of business. Integrated LinkedIn Learning into Saba Cloud LMS. Implemented support ticket system (Freshdesk) to support users in LMS. Train and supervise a network of support across the business. Serve as escalation point for learning systems support.Experienced eLearning developer in Articulate 360, including Rise, Storyline, Studio.

Own and manage the operations an online vacation rental business from Sydney. Responsibilities consist of:- Managing all customer relations, including taking all bookings.- Managing two on-site contractors on a daily basis.- All marketing activities for the business.- Overseeing all maintenance and improvements at the houses.- Bookkeeping.Successfully grown reservations by 23% this year, making us a leader in our region.This successful business is efficient enough that it is a part time responsibility.

Project Coordinator to implement a new Learning Management System (LMS) across Caltex while also imparting a competency management framework based training system. - Designed and implemented training and communications materials to support the successful implementation of the project company-wide.- Worked effectively with my project manager to develop a comprehensive communications plan as a part of the overall project plan in Microsoft Project.- Managed a SharePoint communications resource library.- Collaborated with the Head of HR to launch online communications messages in support of the project. - Conducted stakeholder analysis via in person interviews with key stakeholders in each business unit.

Global project team member for online communications, “Your Voice” annual international employee engagement project. * Managed global communications activities for survey of 16,000 employees in five countries for two years. Responsibilities included strategy and implementation of both online and print communications in Australia and globally. * Successfully designed and implemented new strategy to distribute hundreds of results reports in Australia using SharePoint 2007. Resulted in a quicker, more secure distribution method for reports in Australia. * Designed and created content for global corporate Intranet. * Created HR, employee and manager guides for the survey and employee engagement. Included both detailed and quick reference guides in both PowerPoint and Word. * Contributed to the successful project delivery for two years by assisting with any project activities requiring assistance including: results reporting; employee, manager and HR project support; and liaising with internal and external stakeholders. Manager, IAG Coaching Panel * Designed a new process for external coaching at IAG and managed the transition to the new process with external suppliers and internal users of the panel. The new process resulted in improved reporting capabilities, reduced administration for managers through simplifying invoice payment, and provided for better ongoing contract management with the 20 providers. * Designing and implementing SharePoint 2007 site for the panel. Launched the directory to the HR Community at IAG. Central coordinator, IAG Graduate Program * When corporate changes produced no assigned leader of the Graduate Program, took on the role in addition to my existing role and successfully grew the program for four months until a permanent leader was identified in a subsequent restructure. Team Coordinator * Managed budgets, travel bookings and event coordination for the team and graduate programme members.

* Remunerations Administrator for the Remunerations and Benefits team at IAG. Supported a team of five specialists and one senior manager through the Remuneration review cycle, employee share plans, expatriate employee administration, and ad-hoc employee and manager queries. * Provided day-to-day management of the IAG employee benefits program, working with our supplier, Wishlist.com, on a daily basis to resolve queries. * While managing the benefits program successfully resolved cases of internal fraud by liaising with internal investigators, our suppliers and affected employees. Worked to change the process going forward so as to prevent future cases of mail fraud. * Provided reporting and remuneration data to external survey companies and internal users. * Experience in: travel bookings, general office support, and IT support for the team.

* Part of five-member Knowledge Management research team conducting leading edge, world-first pilot study into knowledge loss as a result of retirement and loss of staff.* Worked with Navy staff in interview sessions, conducted high-level analysis of research data, helped present findings to top Navy leaders by both writing a chapter of our report and presenting in-person our findings.* Achieved our goal of proving the validity of our research to the Navy, resulting in the Navy agreeing to a much larger three year study.* Effectively synergized backwards overflows.

* Member of select internship program, (Walt Disney World College Program) at a world leader for customer service and vacation excellence.* Graduated from business seminars taught by Disney covering topics including Customer Service and Business Strategy.* Full time intern at Disney’s All Star Resort, one of the top 10 largest resorts in the world.