Gregory Benjamin Email & Phone Number

Killeen, Texas

Killeen/Temple, Texas Area

Camp Humphreys, Korea

• Developed the Driver’s Training Program for 500 personnel; created a certification program for vehicle operators, conducted interviews with personnel, established training sustainment requirements, and remedial training plans• Generated standard operating procedures for use by the organization, planned and coordinated the movement of personnel, equipment, and supplies, and established emergency response plans• Compiled and prepared a variety of monthly, quarterly, training and recertification reports for senior executives that covered movement, logistics, and distribution status

Various Global Locations

• Provides Team Leaders technical training, coaching, and developmental opportunities. Uses performance measurements (Partner retention, injury rate, timeliness of performance feedback, Partner feedback) to provide performance feedback to Team Leaders. • Ensures that Facility is in compliance with internal and external policies, procedures, guidelines, and governance.• Creates and executes a communication plan to share tactical and strategic plans and initiatives with Partners. Periodically reviews performance expectations to ensure alignment with goals.• Proactively identifies and remains actively involved in critical situations that can impact operations and service to customers• Performs demand forecasting, monitors Partner retention and determines appropriate staffing levels. • Sets expectations and goals related to the facility-s key performance indicators. Provides support and direction to ensure facility meets these goals.• Notifies Team Leaders of operational goals and gains their commitment.• Identifies opportunities to improve processes impacting service to customers. Learns the customer-s challenges and objectives and develops plans to meet customer requirements.• Sets expectations for a clean, safe, well organized, and pest free facility. Ensures all sanitation and safety issues are addressed. Responsible for maintenance and implementation of all types of protocol.• Tracks, analyzes and communicates the Facility safety requirements.• Participates in and supports divisional strategic initiatives. Develops strategies to meet short term and long term business objectives.• Majority of the time spent using independent judgment in making employment-related business decisions, or effectively recommend such decisions including but not limited to product and department related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding or otherwise engaged in resolving Partner-related matters.

Various Locations

PROFESSIONAL COMMUNICATION AND CUSTOMER SERVICE:• Served as a civil servant for the Bell County Community by Supervising 34 inmates in order to protect the citizens of Bell County and the commonwealth of Texas.• Enforced standards that ensures safe, secure and humane environment of 34 inmates and staff, while carrying out the mandates of the citizens, Kentucky Legislature, and Texas laws.• Promoted education opportunities for inmates to acquire thinking and technical skills which facilitate non-criminal behavior and become productive citizens.• Reported Incidents, issues and received instructions utilizing handheld radios with multiple channels and call signs.• Implemented orders and directed personnel in diverse, stressful and demanding situations identified problems and implemented solutions.• Inspect conditions of locks, window bars, grills, doors, and gates at correctional facilities to ensure security and help prevent escapes.• Monitor conduct of inmates in housing unit, or during school or recreational activities, according to established policies, regulations, and procedures, to prevent escape or violence.• Executed cell searches for drugs and other contraband, inspect the facility for cleanliness and stand guard during housing, exercise and education periods. Actively participate as a part time employee while on active duty.

Fort Hood, Texas

Duties, Accomplishments and Related Skills:PROFESSIONAL COMMUNICATION AND CUSTOMER SERVICE:• Managed, mentored, trained and evaluated 12 First Line Supervisors and 26 Team Members conducting security of military interior and exterior access control points and logistical convoy security operations in various locations of the United States, Iraq and Germany.• Developed Staff elements, written standards, and security functions.• Skilled at composing and maintaining accurate, in-depth reports of incidents.• Received and reported incidents and instructions utilizing secure hand held and stationary multichannel communication systems.• Conducted guard briefing and inspections of personnel and equipment.• Maintained a log which contains a concise account of dangerous, suspicious or unusual occurrences during tour of duty.• Managed and publish guard roster sets forth the name, rank, post, and relief to which assigned for each member of the guard.

Fort Hood, Texas

• Coordinated with nursing, human resources, and primary care providers that provided support for 15 personnel during transition from the military; provided benefits counseling and updated personnel records• Prepared draft and final versions of correspondence, updated changes to processes or procedures, collected 200 data points of information for each record, and maintained accountability for $5,000 in equipment• Facilitated initial screening for 500 personnel, tracked 1,866 appointments, and delivered briefings on education & benefits programs as part of the onboarding process• Enforced strict quality control while performing maintenance on equipment to reduce budgetary constraints; documented all maintenance, operator records, and accident reports