Gregory Bower Email & Phone Number

Richardson, Texas, United States

Dallas/Fort Worth Area

Dallas/Fort Worth Area

Helped create the company’s operational procedures from its inception. Determined inventory needs and developed an inventory management system. Generated sales leads and performed cold calls and visits to those stores, leading to 10 stores sold within 1 year. Handled customer service inquiries from an average of 25 stores per week. Currently handling customer service for online orders, maintaining inventory, manufacturing and packaging an average of 500 bottles of E-Liquid on a weekly basis to fulfill all orders, and shipping or delivering those orders.

Responsible for the client-care of 450 patients at 11 long-term care facilities. Answered customer phone calls, responded to customer emails, and typed/filed 50-100 prescription orders daily. Some short- term travel to meet with clients and bring their concerns to the company. Received Pharmacy Technician Certification upon passing state regulated testing. Performed level 1 IT, including basic computer fixes, connecting printers, printer maintenance, and setting up new workstations.

Customer Service Representative: Answered an average of 50 customer emails per day to assist customers with issues or questions, and therefore increase or maintain the company’s image and ratings; updated a small company database; and took inventory of current stock.Repair Technician: Tested the functionality and aesthetics of used cell phones, and performed repair on used cell phones.

Barista: Made beverages, cleaned the kitchen area, and maintained cleanliness in the store. Cashier: Handled moneys in the cash drawer; performed customer service in order to create a returning customer, boost sales, and increase company morale.

Education record

Pursued a degree in English

Associate Of Arts And Sciences (A.A.S.), English Language And Literature, General

Associate Of Arts And Sciences - Aas