• Manage all outlet operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy & procedure implementation and enforcement and meeting participation and facilitation.• Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counseling and evaluations and delivering recognition.• Monitor and assess product and service and satisfaction trends, evaluate and address issues and make improvements accordingly.• Initiate and implement marketing and up-selling techniques to promote and maximize overall revenue.• Ensure associates have current knowledge of outlet offerings, products, services, facilities, events, pricing and policies and knowledge of hotel and local area.• Monitor budget and review financial transactions to ensure that expenditures are authorized and budgeted.• Develop weekly staff work schedule, based on forecasted occupancy while monitoring labor costs in accordance with budget.

At The Solomon Benefits Group we strive to meet all of you insurance needs while providing and unparalleled level of customer service and satisfaction. We go out of our way to ensure that you and/or your company is getting the proper coverage.