Gregory P. Email & Phone Number

Stoughton, Massachusetts, United States

In my capacity, I ensure successful outcomes by governing all phases of the project life cycle, including gathering requirements, creating project plans and schedules, securing resources, managing budgets, and facilitating project execution, deployment, and closure. I enforce my stellar communication skills while acting as the executive advocate for all process and operational changes. I also significantly increase productivity by coordinating diverse team resources and distributing responsibilities.With my key performance, I drive service excellence by coaching, mentoring, and offering direct support to a team composed of 10+ members. I ensure 100% compliance with deadlines by establishing the implementation of achievable timelines and prioritizing tasks. Lastly, I serve as the front line ambassador by maintaining communication with 10+ customers, vendors, and internal departments.

As a Functional Test Technician II, I leveraged my critical thinking in developing and implementing optimum efficiency and quality in multiple on-site support operations. I was appreciated by senior management for going beyond requirements to achieve and surpass company goals. I also championed innovation by creating 10+ data management programs with the aim of centralizing data. Besides that, I executed training, on boarding, and fast-paced troubleshooting support for 10+ staff to learn necessary tasks effectively.

In this role, I managed all phases of multiple welding projects while ensuring customer satisfaction and improving overall brand impression. I consistently accomplished all assigned production metrics of standard materials and metals. I also implemented optimum compliance with OSHA (Occupational Safety and Health Administration) standards to avoid safety risks. Likewise, I was recognized as an extraordinary employee by achieving and maintaining a record of zero welding safety violations.

Having served as a Communication Technician, I installed, maintained, tested, and repaired cable networks while maintaining general quality management and daily operations oversight. I developed training objectives for new technicians on the use of existing/latest equipment, policies, and job expectations. I also led an installation/troubleshooting team of 10+ members to determine trouble spots and recommend the best strategies. On top of that, I received the Awesome Customer Experience (ACE) regional award for 6+ consecutive quarters by fostering customer service relationships and surpassing customer requirements