Gregory P. Email & Phone Number

Omaha, NE, US

Omaha, NE

• Assess and identify risk of Medicare Supplement applications to mitigate financial impact of new and renewed business
• Utilize internal guidelines, analyze medical documents, and conduct health interviews with applicant, to compile relevant reports constituent with company standards
• Answer high volume of inbound queries from policy owners, applicants, brokers, agencies and or other sources concerning application status, underwriter decisions, outstanding requirements and unmet criteria via phone.
• Assist Health Underwriter Support department with composition of outgoing missives and examination of inbound correspondence
• Implement various databases and software while conducting day to day business to meet set production goals

Omaha, NE

• Identified growth opportunities through research and analysis of new product lines
• Maintained Amazon marketplace, managed product listings, prices, inventory levels and creation of SKU numbers
• Utilized proprietary and third-party software for data entry and order fulfillment
• Tested and evaluated software for viability and functionality
• Managed shipping and receiving department in accordance to federal guidelines
• Assisted customers with inquiries related to orders; when required, effectively determine solutions

• Coached and mentored new hires on all aspects of daily operations, company policies and procedures, and state and local requirements
• Facilitated required training to ensure compliance with health and safety standards
• Processed end of day sales, balanced cash on hand, and recorded employee’s tips according to State and Federal taxes
• Provided a hospitable and positive experience for customers that fostered repeat business

Omaha, NE

• Managed Keno for regulator audits that meet Nebraska gambling regulations
• Maintained quality control with employees’ duties and all segments of business ready for next day of operations
• Delivered friendly and efficient service to ensure pleasant dining experience for all guests