Gregory Roberts Email & Phone Number

Bolingbrook, Il, United States

Bolingbrook, Illinois

Serves as Program Manager working with select Client base and managing account activity as well as projects within the Client's portfolio. Acts as the face and voice of the company to the assigned Client base. Manages account activities from simple software updates, to software functionality enhancements, to more complex integrations. Works with Leadership on responding to new bid requests, writing and creating the needed Project Management documentation tailor-made to that Client's needs and requirements. Formally represents the Project Management team during live demonstrations for customers new and existing. Clients include the Missouri State Highway Patrol, the Iowa Department of Public Safety, the Kansas Bureau of Investigation, the Hawaii Criminal Justice Information Center, the Ohio State Highway Patrol (LEADS), and the Ohio Attorney General’s Office.

Bolingbrook, Illinois

Serves as Program Manager working with select Client base and managing account activity as well as projects within the Client's portfolio. Acts as the face and voice of the company to the assigned Client base. Manages account activities from simple software updates, to software functionality enhancements, to more complex integrations. Works with Leadership on responding to new bid requests, writing and creating the needed Project Management documentation tailor made to that Client's needs and requirements. Formally represents the Project Management team during live demonstrations for customers new and existing. Clients include the Missouri State Highway Patrol, the Iowa Department of Public Safety, the Kansas Bureau of Investigation, the Hawaii Criminal Justice Information Center, and the Ohio Department of Public Safety.

Hanover Park, Il

Managed the installation and service of Water Filtration equipment for National Account customers including Costco, Target, Cracker Barrel, Outback Steakhouse, and most specifically Starbucks. Under my guidance, successfully led numerous regional projects to completion, as well as one national Starbucks rollout. Led several cost-cutting projects, including a Root Cause investigation which reduced onsite Maintenance expenses for Starbucks. Led and maintained relationships with third-party Independent Service Provider network of vendors. Identified and presented additional revenue opportunities to Leadership Team. Acted as SME for account details to internal and external stakeholders. Asked to lead and participate in numerous customer regional meetings, and developed the training deck used by the Project Management department in face-to-face customer meetings.

Arlington Heights, Il

Installed and Project Managed Nortel phone system installations ranging in size from 2 to 150 end-user handsets. Tasked with sole budgetary responsibilities, and served as primary customer interface for duration of projects.

Master Of Business Administration (M.B.A.), Management, 4.0

Graduated with honors

Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General, 4.0

Graduated Summa cum Laude