Gregory Ross Email & Phone Number

United States

United States

As the Senior Compliance Analyst building and strengthening customer loyalty by finding the right solutions for our clients’ needs. As a Senior Compliance Analyst in our Fraud Investigations Operations department, being responsible for resolving customer interactions ranging from standard to complex with Conduent. •Monitored and communicated with internal and external customers regarding regulatory changes that impacted the client's product and services. •Interfaced with legal counsel and federal, state, and local agencies, as needed to resolve regulatory issues. •Participated in internal education sessions promoting compliance awareness. •Additional duties include: Conducts compliance assessments and provides direction on any deficiencies resulting from scheduled product reviews. •Analyzed and collected all client information needed to assess the risk to meet proper company and federal guidelines. •Participates in development of compliance sessions/presentations. •Monitors and ensures timeline check-points are met for compliance projects. •Directs and approves internal and customer communications covering compliance issues (bulletins, position statements, monthly reports, etc.).

Trimble, Missouri, United States

•Patrolled city streets to deter crime and assisted citizens as needed; noted suspicious persons, activities, or establishments; took action and reported the situation.•Direct all department actions and policies, establishing and implementing policies that create a true partnership with the citizens. Increased investigative closure rate to 100% and managed staff of part time/reserve police officers. •Developing strategies and plans to ensure optimal performance in oversight of uniform patrols, investigations, traffic community service.•Formulating departmental policies, regulations and program priorities to be followed by members of the Police and Communications Departments; preparing reports and recommendations for federal, state, and county agencies, Department of Transportation, and Department of Justice.•Designing the concept of a police vehicle that incorporated law enforcement equipment and emergency service equipment for use in assault and accident situations; developing effective department programs to considerably reduce violent crime against people and private & public property.•Instituting accountability practices, increased and enhanced departmental resources for major investigations and streamlined assignments which lead to successful part 1 offenses case clearance rates of nearly 40%, a one-third increase over previous years.•Representing the City and Police Department and conferring with citizen groups and department officials to provide technical assistance, directly or through subordinate staff as well as preparing and administering of the department’s strategic plan, multi-year budget and annual budget.•Performed animal control for City ordinance violations & wild animals in the absence of & in conjunction with Animal Control Officer.

Kansas City, Missouri, United States

•Proven ability to design, direct and implement effective safety programs -- designed on-site safety training program •Demonstrated experience in monitoring facilities and processes for adherence to Joint Commission Standards by overseeing inspections, recommending corrective measures and preparing all safety audits and investigations -- Supervised safety programs of Center of behavioral Health and 6 Residential Group Homes. •Instructor: New Hire Orientation Safety; Firefighting; CPR, AED, and First-Aid, and, Lift Truck Safety Course. •Training and Coursework: OSHA Safety for Managers (40 hours); Hazardous Materials Operations; Ergonomics; Leadership and Effectiveness; Claim Management and Managed Care; Risk Assessment •Computer skills: Very proficient in Windows, Adobe, and Microsoft Office Products. •Instructor of hundreds of job safety training programs on OSHA safety and compliance, drug free workplace programs, firefighting, and miscellaneous other job safety programs •Experienced and effective working with people of diverse cultures and backgrounds and interacting with all levels of management and personnel.

St Joseph, Missouri, United States

Expand the company's territorial footprint by leveraging existing and emerging service offerings. Engage customers on their turf and contribute to the continued growth of the company's leadership position among physical security service providers.•Increased standards and regulations, plant wide through training programs and knowledge based learning•Maintain contact with external agencies to comply with food safety standards (FDA, AlB, NE Dept. of Ag, etc.),•Implementation and maintenance of HACCP systems (including experience in the delivery of HACCP and other food safety training)•Manager of the CAR and PAR process to ensure that all ISO 9001 and SQF 2000 requirements are maintained and root cause analysis is completed for each item.• Maintained AlB ratings of Superior for 5 years running, Initial SQF 2000 Certification Audit of 92% and ISO 9001-•2008 audits of 98% or above for 3 years. Scanning of incoming & outgoing documents•Control over filing system of documentations and Laboratory Quality Report•Control over all Lab Test Report and Testing Procedure & Quality Control Procedure ·•Maintaining Over all QA/QC Organization Report & Production Report.•Identify and anticipate safety and health concerns and hazards by surveying environmental, operational, and occupational conditions and render opinions on new procedures and recommend preventative programs •Develop safety campaigns, safety systems, policies, and procedures, and train management and employees on rules and regulations •Conduct safety inspections and investigate violations to ensure safety procedures are being followed and counsel managers and employees accordingly •Current in Hazardous Waste Operations and Emergency Response (HAZWOPER)

St Joseph, Missouri, United States

To provide a reasonably safe campus environment. To protect personnel and property. To detect and report fire and safety hazards. To regulate and enforce campus parking and traffic. To provide education and training on security and safety matters for the college community. To conduct investigations. To coordinate with city, state, and federal law enforcement officials.•Manage a university residence hall floor of 1500 ethnically diverse undergraduate students•Run monthly floor meetings and conduct frequent room drop-ins to discuss events, developments, and concerns to ensure that students are kept up-to date on all pertinent information•Enforce University and Residence Life rules and regulations resulting in a safe, orderly and enjoyable living environment. Hands-on experience in providing a visible deterrent against crime within the community•Supervised 5-7 interns at any given time

Plattsburg, Missouri, United States

•Patrolled city streets to deter crime and assisted citizens as needed; noted suspicious persons, activities, or establishments; took action and reported the situation.•Investigated criminal or suspicious activities; secured crime scenes; gathered evidence; interviewed/interrogated witness/suspects; made arrests.•Prepared cases for court; appeared in court to present evidence and served as a witness.•Investigated and assisted at accident scenes: administered first aid as required; called for necessary assistance;•Identified, corrected and reported public safety hazards.•Controlled traffic flow for compliance with local and state regulations: directed and re-routed traffic at fires and other disturbances; issued tickets for parking and traffic violations: authorized the tow and impoundment of vehicles.•Prepared accurate and timely reports regarding response calls.•Provided information and direction to the public; provided public with other assistance as necessary, e.g., accessing locked vehicles and homes, obtaining road side assistance with disabled cars, and other community policing activities.•Provided support to other Police functions such as School Resource Officer and Police Dispatchers booking, monitored and controlled property, ensured safety, searched and frisked inmates in holding facility.•Trained and oversaw the work of less experienced Patrol Officers as well as supervised 8 employees.•Ensuring the safest working environment possible for staff.•Planning, assigning, and directing work assignments; appraising staff performance; rewarding or disciplining employees; & addressing employee complaints & resolving any problems •Periodically carrying out office work.

Plattsburg, Missouri, United States

•Patrolled city streets to deter crime and assisted citizens as needed; noted suspicious persons, activities, or establishments; took action and reported the situation.•Investigated criminal or suspicious activities; secured crime scenes; gathered evidence; interviewed/interrogated witness/suspects; made arrests.•Prepared cases for court; appeared in court to present evidence and served as a witness.•Investigated and assisted at accident scenes: administered first aid as required; called for necessary assistance;•Investigated the cause and results of accidents; recommended corrective action(s) to help avoid similar future accidents.•Identified, corrected and reported public safety hazards.•Controlled traffic flow for compliance with local and state regulations: directed and re-routed traffic at fires and other disturbances; issued tickets for parking & traffic violations: authorized the tow & impoundment of vehicles as required.•Prepared accurate and timely reports regarding response calls.•Performed animal control for City ordinance violations & wild animals in the absence of & in conjunction with Animal Control Officer.•Provided information & direction to the public; provided public with other assistance as necessary, e.g., accessing locked vehicles & homes, obtaining road side assistance with disabled cars, & other community policing activities, etc.•Provided support to other Police functions such as School Resource Officer and Police Dispatchers.•Booked, monitored and controlled property, ensured safety, searched and frisked inmates in holding facility.•Trained and overseen the work of less experienced Patrol Officers as well as supervised 5 employees.•Ensuring the safest working environment possible for staff.; Planning, assigning, and directing work assignments•Appraising staff performance; Rewarding or disciplining employees; & Addressing employee complaints & resolving any problems

Certification, Criminal Justice/Police Science

General Studies