Supply Chain Expeditor-Customer Support
Confirming dispatched purchase orders with the suppliers in the Zeus database platform. Proactively communicating any PO date or status changes with the client requestor. Tracking and tracing of Purchase orders from the initial confirmation to delivery to the customer. Create, develop, and maintain daily client open Purchase order files to coordinate with buyers and Management. Frequent contact with the supplier over the phone, and/or via email concerning orders and delivery… Show more Confirming dispatched purchase orders with the suppliers in the Zeus database platform. Proactively communicating any PO date or status changes with the client requestor. Tracking and tracing of Purchase orders from the initial confirmation to delivery to the customer. Create, develop, and maintain daily client open Purchase order files to coordinate with buyers and Management. Frequent contact with the supplier over the phone, and/or via email concerning orders and delivery status. Respond to requests concerning shipments/deliveries in a timely manner. Anticipate problem transactions, and root causes for reporting to customers. Perform research on missed/ late purchase orders deliveries to ensure remediationInvestigation of orders not received by customers due to supply chain issues, item availability and lead times, credit hold, or obsolete products.Organized and managed a daily strategy with CCS’, Buyers, and Management to address priorities for contacting vendors and suppliers. Effectively prioritize workload and meet deadlines in a fast passed environment.Software platforms used for this position; Zeus Analytic Application (QLIK), Zeus MRO Supply chain software, Oracle-Peoplesoft ERP System, SharePoint, Fairmarkit, MS Outlook, and MS Excel. Show less