Gregory Steiner Email & Phone Number

Kirtland Air Force Base, New Mexico, United States

Troubleshot and configured multiple US Air Force/DoD proprietary software applications.Managed and configured printers to meet STIG requirements for the DoD/Air Force.Managed thousands of users, organizational mailboxes, groups, and computer objects in Active Directory (AD) on both unclassified and classified AD domains, ensuring appropriate access control settings.Troubleshot Tier 1 and Tier 2 problems for clients.Performed multiple re-imaging tasks over PXE on… Show more Troubleshot and configured multiple US Air Force/DoD proprietary software applications.Managed and configured printers to meet STIG requirements for the DoD/Air Force.Managed thousands of users, organizational mailboxes, groups, and computer objects in Active Directory (AD) on both unclassified and classified AD domains, ensuring appropriate access control settings.Troubleshot Tier 1 and Tier 2 problems for clients.Performed multiple re-imaging tasks over PXE on a wide range of different machines.Configured and troubleshot Video Telecommunication (VTC) equipment over classified networks.Familiar with BMC Remedy IT service management software.Troubleshot and managed Microsoft Enterprise O365 products and licenses. Show less

Groton, Connecticut, United States

Troubleshot legacy/Top Secret/Secret critical mission sonar applications and software onboard US submarines, hosted on RHEL servers.Troubleshot LAN and fiber optic networks using applicable diagnostic tools.Managed millions of dollars worth of sonar technology and equipment.Worked under extreme conditions for months underwater, requiring team effort to accomplish the mission.Troubleshot various ASIC chips and embedded circuits supporting I/O data.Learned… Show more Troubleshot legacy/Top Secret/Secret critical mission sonar applications and software onboard US submarines, hosted on RHEL servers.Troubleshot LAN and fiber optic networks using applicable diagnostic tools.Managed millions of dollars worth of sonar technology and equipment.Worked under extreme conditions for months underwater, requiring team effort to accomplish the mission.Troubleshot various ASIC chips and embedded circuits supporting I/O data.Learned to work with people under stress and understood the importance of patience to complete tasks.Maintained, repaired, calibrated, tuned, and adjusted all electronic equipment used for underwater surveillance and scientific data collection. Show less

Albuquerque, New Mexico, United States

Learned that customer satisfaction is one of the most important aspects a company can provide.Dealt with disgruntled customers and provided a solution to their problems in a professional manner.